Narrative:

On departure control, controller gave heading off SID of 200 degrees. Captain read back 200 degrees. 4 mi later controller said 'are you on a 240 degree heading?' we said 'no, 200 degrees and that's what I had read back.' he assigned a 270 degree heading then. Then when someone on frequency stepped on someone else he said 'let me talk or we're gonna shut this whole area down.' from this statement I would assume the controller was at his limit and probably didn't pay attention to our readback. Supplemental information from acn 381401: he was clearly upset at us and instructed us to fly 270 degrees immediately.

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Original NASA ASRS Text

Title: B737 FLC WAS ASSIGNED A HDG OF 200 DEGS OUT OF EWR AND READ BACK THE CLRNC. LATER, DEP CTLR GETS UPSET BECAUSE HE HAD WANTED THEM ON A 240 DEG HDG. CTLR SHOWED SOME EVIDENCE OF AN OVERLOAD AND FRUSTRATION DUE TO THE TFC VOLUME.

Narrative: ON DEP CTL, CTLR GAVE HDG OFF SID OF 200 DEGS. CAPT READ BACK 200 DEGS. 4 MI LATER CTLR SAID 'ARE YOU ON A 240 DEG HDG?' WE SAID 'NO, 200 DEGS AND THAT'S WHAT I HAD READ BACK.' HE ASSIGNED A 270 DEG HDG THEN. THEN WHEN SOMEONE ON FREQ STEPPED ON SOMEONE ELSE HE SAID 'LET ME TALK OR WE'RE GONNA SHUT THIS WHOLE AREA DOWN.' FROM THIS STATEMENT I WOULD ASSUME THE CTLR WAS AT HIS LIMIT AND PROBABLY DIDN'T PAY ATTN TO OUR READBACK. SUPPLEMENTAL INFO FROM ACN 381401: HE WAS CLRLY UPSET AT US AND INSTRUCTED US TO FLY 270 DEGS IMMEDIATELY.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.