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Flight crew flying a B737-500 into iah, tx, has difficulty understanding what is said on automated ATIS.
| Attributes | |
| ACN | 379705 |
| Time | |
| Date | 199709 |
| Day | Wed |
| Local Time Of Day | 1201 To 1800 |
| Place | |
| Locale Reference | atc facility : iah |
| State Reference | TX |
| Altitude | msl bound lower : 15000 msl bound upper : 15000 |
| Environment | |
| Flight Conditions | VMC |
| Light | Daylight |
| Aircraft 1 | |
| Controlling Facilities | tracon : iah |
| Operator | common carrier : air carrier |
| Make Model Name | B737-500 |
| Operating Under FAR Part | Part 121 |
| Navigation In Use | Other Other Other |
| Flight Phase | cruise other descent : approach descent other |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight crew : first officer |
| Qualification | pilot : atp |
| Experience | flight time last 90 days : 200 flight time total : 12000 flight time type : 9000 |
| ASRS Report | 379705 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Qualification | pilot : atp |
| Events | |
| Anomaly | other anomaly other |
| Independent Detector | other flight crewa |
| Resolutory Action | none taken : insufficient time |
| Consequence | Other |
| Supplementary | |
| Primary Problem | ATC Human Performance |
| Air Traffic Incident | other |
Narrative:
Dialed up iah arrival ATIS automated voice system. Remarks regarding a construction crane were completely unintelligible. Had to ask approach control on initial contact what ATIS was referring to regarding a crane operating on or near airport. Controller didn't know but said he'd check it out. Came back with partial information but said next controller would have rest of information. Information was provided by second controller. This computer generated voice automatic ATIS system is unsafe. I listened to the complete loop 3 complete times and could still not understand the remarks. The captain was busy flying the aircraft, configuring the aircraft, and talking on the radios while I was trying to decipher the unintelligible computer voice on ATIS. These automated ATIS machines are going to kill a bunch of people one of these days.
Original NASA ASRS Text
Title: FLC FLYING A B737-500 INTO IAH, TX, HAS DIFFICULTY UNDERSTANDING WHAT IS SAID ON AUTOMATED ATIS.
Narrative: DIALED UP IAH ARR ATIS AUTOMATED VOICE SYS. REMARKS REGARDING A CONSTRUCTION CRANE WERE COMPLETELY UNINTELLIGIBLE. HAD TO ASK APCH CTL ON INITIAL CONTACT WHAT ATIS WAS REFERRING TO REGARDING A CRANE OPERATING ON OR NEAR ARPT. CTLR DIDN'T KNOW BUT SAID HE'D CHK IT OUT. CAME BACK WITH PARTIAL INFO BUT SAID NEXT CTLR WOULD HAVE REST OF INFO. INFO WAS PROVIDED BY SECOND CTLR. THIS COMPUTER GENERATED VOICE AUTOMATIC ATIS SYS IS UNSAFE. I LISTENED TO THE COMPLETE LOOP 3 COMPLETE TIMES AND COULD STILL NOT UNDERSTAND THE REMARKS. THE CAPT WAS BUSY FLYING THE ACFT, CONFIGURING THE ACFT, AND TALKING ON THE RADIOS WHILE I WAS TRYING TO DECIPHER THE UNINTELLIGIBLE COMPUTER VOICE ON ATIS. THESE AUTOMATED ATIS MACHINES ARE GOING TO KILL A BUNCH OF PEOPLE ONE OF THESE DAYS.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.