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ARTCC radar controller complaint about automated handoffs not going to the correct approach control sector at jax. Reporter cites equipment problem.
| Attributes | |
| ACN | 379530 |
| Time | |
| Date | 199709 |
| Day | Sun |
| Local Time Of Day | 1801 To 2400 |
| Place | |
| Locale Reference | atc facility : zjx |
| State Reference | FL |
| Altitude | agl bound lower : 0 agl bound upper : 0 |
| Environment | |
| Flight Conditions | VMC |
| Light | Night |
| Aircraft 1 | |
| Controlling Facilities | tracon : jax tower : dfw |
| Person 1 | |
| Affiliation | government : faa |
| Function | controller : radar |
| Qualification | controller : radar |
| Experience | controller military : 5 controller radar : 10 |
| ASRS Report | 379530 |
| Person 2 | |
| Affiliation | government : faa |
| Function | controller : approach |
| Qualification | controller : radar |
| Events | |
| Anomaly | non adherence : published procedure other anomaly other |
| Independent Detector | other controllera |
| Resolutory Action | none taken : detected after the fact |
| Consequence | Other |
| Supplementary | |
| Primary Problem | ATC Human Performance |
| Air Traffic Incident | other |
| Situations | |
| ATC Facility | other physical facility procedure or policy : unspecified |
Narrative:
Automated handoffs to jax approach from ZJX. 1) discrete handoffs to jax approach often flash to an incorrect sector or fail. 2) non discrete handoffs do flash to jax approach but are often to an incorrect sector. 3) after verbally confirming which sector is currently working a given piece of airspace, and then directing the handoff to that sector, the handoff fails or flashes incorrectly. These problems occur when jax approach combines/decombines sectors.
Original NASA ASRS Text
Title: ARTCC RADAR CTLR COMPLAINT ABOUT AUTOMATED HDOFS NOT GOING TO THE CORRECT APCH CTL SECTOR AT JAX. RPTR CITES EQUIP PROB.
Narrative: AUTOMATED HDOFS TO JAX APCH FROM ZJX. 1) DISCRETE HDOFS TO JAX APCH OFTEN FLASH TO AN INCORRECT SECTOR OR FAIL. 2) NON DISCRETE HDOFS DO FLASH TO JAX APCH BUT ARE OFTEN TO AN INCORRECT SECTOR. 3) AFTER VERBALLY CONFIRMING WHICH SECTOR IS CURRENTLY WORKING A GIVEN PIECE OF AIRSPACE, AND THEN DIRECTING THE HDOF TO THAT SECTOR, THE HDOF FAILS OR FLASHES INCORRECTLY. THESE PROBS OCCUR WHEN JAX APCH COMBINES/DECOMBINES SECTORS.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.