A MD80 flight en route to tpa experienced an irate passenger strike a flight attendant while perform...

Attributes
ACN	375147
Time
Date	199707
Day	Wed
Local Time Of Day	1801 To 2400
Place
Locale Reference	atc facility : ztl
State Reference	GA
Environment
Light	Night
Aircraft 1
Operator	common carrier : air carrier
Make Model Name	Medium Large Transport, Low Wing, 2 Turbojet Eng
Navigation In Use	Other
Flight Phase	cruise other descent other
Route In Use	enroute airway : ztl
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight attendant : on duty
Qualification	other other : other
ASRS Report	375147
Person 2
Affiliation	Other
Function	observation : passenger
Qualification	other other : other
Events
Anomaly	other anomaly other other anomaly other
Independent Detector	other other : unspecified
Resolutory Action	other
Consequence	Other
Supplementary
Air Traffic Incident	other

Narrative:

A passenger seated in row xx with his wife got up during the time I was picking up the meal bags and offering limited beverages and coffee decided to start exercising in the aisle. I asked over 5 times for him to move so I could proceed with my duties and to move for there was hot coffee being delivered to the cart. This man was at least 6 ft and had a strong frame. He yelled at me when he spoke. I had no idea if I was dealing with someone who was drunk or on medication, possibly both or demented. He threw his meal bag on the cart, finally sat down. I asked at row xx if anyone cared for coffee. Passenger had his face towards the window, and as I proceeded with delivering coffee he punched me with his fist or knuckles on my right hip -- yelling, saying he wanted coffee. Then his vulgar words 'bitch, god damned bitch' started. He told flight attendant position #1 that he didn't have to listen to any woman or girl.

Original NASA ASRS Text

Title: A MD80 FLT ENRTE TO TPA EXPERIENCED AN IRATE PAX STRIKE A FLT ATTENDANT WHILE PERFORMING HER DUTIES.

Narrative: A PAX SEATED IN ROW XX WITH HIS WIFE GOT UP DURING THE TIME I WAS PICKING UP THE MEAL BAGS AND OFFERING LIMITED BEVERAGES AND COFFEE DECIDED TO START EXERCISING IN THE AISLE. I ASKED OVER 5 TIMES FOR HIM TO MOVE SO I COULD PROCEED WITH MY DUTIES AND TO MOVE FOR THERE WAS HOT COFFEE BEING DELIVERED TO THE CART. THIS MAN WAS AT LEAST 6 FT AND HAD A STRONG FRAME. HE YELLED AT ME WHEN HE SPOKE. I HAD NO IDEA IF I WAS DEALING WITH SOMEONE WHO WAS DRUNK OR ON MEDICATION, POSSIBLY BOTH OR DEMENTED. HE THREW HIS MEAL BAG ON THE CART, FINALLY SAT DOWN. I ASKED AT ROW XX IF ANYONE CARED FOR COFFEE. PAX HAD HIS FACE TOWARDS THE WINDOW, AND AS I PROCEEDED WITH DELIVERING COFFEE HE PUNCHED ME WITH HIS FIST OR KNUCKLES ON MY R HIP -- YELLING, SAYING HE WANTED COFFEE. THEN HIS VULGAR WORDS 'BITCH, GOD DAMNED BITCH' STARTED. HE TOLD FLT ATTENDANT POS #1 THAT HE DIDN'T HAVE TO LISTEN TO ANY WOMAN OR GIRL.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

A MD80 flight en route to tpa experienced an irate passenger strike a flight attendant while performing her duties.