Narrative:

The aircraft was approaching the gate area, a guide man with lighted wands was idented at the end of the lead-in line. We cleared the area visually before proceeding to follow the guideman's instructions. We then followed the guideman's instructions till he gave us the stop signal. After stopping the aircraft and completing the parking checklist, it was found that the aircraft's engine cowl came in contact with the jetway. It created a gash approximately 5 inches in length on the top of the engine's cowl. Upon discussion with the ground service personnel, it was discovered that the jetway was svced for maintenance earlier that day and was not properly repositioned when maintenance was completed. The jetway was positioned approximately 3-4 ft beyond (extended) the safety zone. The guideman was responsible for the safety area to ensure the gate and ramp area was clear.

Google
 

Original NASA ASRS Text

Title: A B757 TAXIING ON TO GATE WAS GUIDED INTO AND STRUCK AN OUT OF POS JETWAY.

Narrative: THE ACFT WAS APCHING THE GATE AREA, A GUIDE MAN WITH LIGHTED WANDS WAS IDENTED AT THE END OF THE LEAD-IN LINE. WE CLRED THE AREA VISUALLY BEFORE PROCEEDING TO FOLLOW THE GUIDEMAN'S INSTRUCTIONS. WE THEN FOLLOWED THE GUIDEMAN'S INSTRUCTIONS TILL HE GAVE US THE STOP SIGNAL. AFTER STOPPING THE ACFT AND COMPLETING THE PARKING CHKLIST, IT WAS FOUND THAT THE ACFT'S ENG COWL CAME IN CONTACT WITH THE JETWAY. IT CREATED A GASH APPROX 5 INCHES IN LENGTH ON THE TOP OF THE ENG'S COWL. UPON DISCUSSION WITH THE GND SVC PERSONNEL, IT WAS DISCOVERED THAT THE JETWAY WAS SVCED FOR MAINT EARLIER THAT DAY AND WAS NOT PROPERLY REPOSITIONED WHEN MAINT WAS COMPLETED. THE JETWAY WAS POSITIONED APPROX 3-4 FT BEYOND (EXTENDED) THE SAFETY ZONE. THE GUIDEMAN WAS RESPONSIBLE FOR THE SAFETY AREA TO ENSURE THE GATE AND RAMP AREA WAS CLR.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.