DC9 level FL330 given frequency change to contact ZTL 126 pt 77. Failed to change frequency account distraction. Company SELCAL alerted flight crew to make the frequency change. Controller upset.

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Attributes
ACN	353720
Time
Date	199611
Day	Thu
Local Time Of Day	0601 To 1200
Place
Locale Reference	atc facility : hvq
State Reference	WV
Altitude	msl bound lower : 33000 msl bound upper : 33000
Environment
Flight Conditions	VMC
Light	Daylight
Aircraft 1
Controlling Facilities	artcc : ztl artcc : zid
Operator	common carrier : air carrier
Make Model Name	DC-9 Undifferentiated or Other Model
Operating Under FAR Part	Part 121
Flight Phase	cruise other
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight crew : first officer
Qualification	pilot : commercial pilot : instrument pilot : flight engineer
Experience	flight time last 90 days : 220 flight time total : 8500 flight time type : 5000
ASRS Report	353720
Person 2
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Qualification	pilot : atp
Experience	flight time last 90 days : 100 flight time total : 15500 flight time type : 13000
ASRS Report	353471
Events
Anomaly	non adherence : clearance non adherence : far
Independent Detector	aircraft equipment other aircraft equipment : unspecified
Resolutory Action	other
Consequence	Other
Supplementary
Primary Problem	Flight Crew Human Performance
Air Traffic Incident	Pilot Deviation

Narrative:

Center frequency was 132.97, was given switch to ZTL on 126.77. Cockpit workload high at the time, read back frequency change but was distraction and did not switch frequencys. Got ACARS message from dispatch to switch to 126.77. We switched frequencys and contacted center. If ATC on 126.77 would have had ATC on 132.97 call us, we would have realized our oversight earlier. When we checked in on 126.77, we asked the controller if our late switch had caused any problems and he replied 'several.'

Original NASA ASRS Text

Title: DC9 LEVEL FL330 GIVEN FREQ CHANGE TO CONTACT ZTL 126 PT 77. FAILED TO CHANGE FREQ ACCOUNT DISTR. COMPANY SELCAL ALERTED FLC TO MAKE THE FREQ CHANGE. CTLR UPSET.

Narrative: CTR FREQ WAS 132.97, WAS GIVEN SWITCH TO ZTL ON 126.77. COCKPIT WORKLOAD HIGH AT THE TIME, READ BACK FREQ CHANGE BUT WAS DISTR AND DID NOT SWITCH FREQS. GOT ACARS MESSAGE FROM DISPATCH TO SWITCH TO 126.77. WE SWITCHED FREQS AND CONTACTED CTR. IF ATC ON 126.77 WOULD HAVE HAD ATC ON 132.97 CALL US, WE WOULD HAVE REALIZED OUR OVERSIGHT EARLIER. WHEN WE CHKED IN ON 126.77, WE ASKED THE CTLR IF OUR LATE SWITCH HAD CAUSED ANY PROBS AND HE REPLIED 'SEVERAL.'

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.