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C402 charter pilot on IFR flight fails to hear ATC instruction to turn. Second controller takes over and gets his attention.
| Attributes | |
| ACN | 340950 |
| Time | |
| Date | 199607 |
| Day | Mon |
| Local Time Of Day | 1801 To 2400 |
| Place | |
| Locale Reference | atc facility : hya |
| State Reference | MA |
| Altitude | msl bound lower : 4000 msl bound upper : 4000 |
| Environment | |
| Flight Conditions | IMC |
| Light | Dusk |
| Aircraft 1 | |
| Controlling Facilities | tracon : hya |
| Operator | other |
| Make Model Name | Cessna 402/402C/B379 Businessliner/Utiliner |
| Operating Under FAR Part | Part 135 |
| Flight Phase | cruise other |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | Other |
| Function | flight crew : single pilot |
| Qualification | pilot : flight engineer pilot : atp |
| Experience | flight time last 90 days : 90 flight time total : 5120 flight time type : 90 |
| ASRS Report | 340950 |
| Person 2 | |
| Affiliation | government : faa |
| Function | controller : departure |
| Qualification | controller : radar |
| Events | |
| Anomaly | non adherence : clearance other spatial deviation |
| Independent Detector | other controllera |
| Resolutory Action | flight crew : returned to intended course or assigned course other |
| Consequence | Other |
| Supplementary | |
| Primary Problem | Flight Crew Human Performance |
| Air Traffic Incident | Pilot Deviation |
Narrative:
After takeoff from hya on a single pilot part 135 charter in a C402 I was instructed to climb to 4000 ft and turn to a heading of 270 degrees. As I was climbing I was then instructed to turn to 240 degrees and join V167 to pvd. At this time I was supposedly told to turn to a heading of 280 degrees but I never heard the instruction for some reason I do not know. I believe the controller tried to contact me a few times because when I finally heard the instruction, it was a different controller (I believe it was a supervisor), telling me to turn to 280 degrees immediately. I acknowledged this instruction and turned. The controller seemed a little perturbed and mentioned that I should listen and respond to his instructions in a more timely manner. I wanted to tell him that I never heard the first 2 or 3 radio calls and that was why I never turned or acknowledged his xmissions, but it seemed he was very busy and wasn't interested in my explanation. A few mins later I was given a frequency change to pvd approach and completed the flight, never knowing why I was told to turn to 280 degrees anyway.
Original NASA ASRS Text
Title: C402 CHARTER PLT ON IFR FLT FAILS TO HEAR ATC INSTRUCTION TO TURN. SECOND CTLR TAKES OVER AND GETS HIS ATTN.
Narrative: AFTER TKOF FROM HYA ON A SINGLE PLT PART 135 CHARTER IN A C402 I WAS INSTRUCTED TO CLB TO 4000 FT AND TURN TO A HDG OF 270 DEGS. AS I WAS CLBING I WAS THEN INSTRUCTED TO TURN TO 240 DEGS AND JOIN V167 TO PVD. AT THIS TIME I WAS SUPPOSEDLY TOLD TO TURN TO A HDG OF 280 DEGS BUT I NEVER HEARD THE INSTRUCTION FOR SOME REASON I DO NOT KNOW. I BELIEVE THE CTLR TRIED TO CONTACT ME A FEW TIMES BECAUSE WHEN I FINALLY HEARD THE INSTRUCTION, IT WAS A DIFFERENT CTLR (I BELIEVE IT WAS A SUPVR), TELLING ME TO TURN TO 280 DEGS IMMEDIATELY. I ACKNOWLEDGED THIS INSTRUCTION AND TURNED. THE CTLR SEEMED A LITTLE PERTURBED AND MENTIONED THAT I SHOULD LISTEN AND RESPOND TO HIS INSTRUCTIONS IN A MORE TIMELY MANNER. I WANTED TO TELL HIM THAT I NEVER HEARD THE FIRST 2 OR 3 RADIO CALLS AND THAT WAS WHY I NEVER TURNED OR ACKNOWLEDGED HIS XMISSIONS, BUT IT SEEMED HE WAS VERY BUSY AND WASN'T INTERESTED IN MY EXPLANATION. A FEW MINS LATER I WAS GIVEN A FREQ CHANGE TO PVD APCH AND COMPLETED THE FLT, NEVER KNOWING WHY I WAS TOLD TO TURN TO 280 DEGS ANYWAY.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.