Narrative:

We were at FL370 about 180 mi northwest of abq when the flight attendant advised that a passenger with a history of cardiac problems was feeling ill. We requested physicians onboard and 2 doctors and 1 nurse responded. I elected to have 1 doctor come to the cockpit to use company radio to talk to the dispatcher who relayed to company medical doctor. The company doctor advised us to land to get the passenger medical care. At that time cos was closest. Landed at cos at 207700C pounds. Smooth touchdown, no brakes used until 60 KTS. Accomplished overweight inspection and departed. Difficult to communicate with corporate medical in-flight. Having corporate medical available through dispatch is good but what would work really well is letting a doctor or nurse who came forward during an in-flight medical problem talk directly to the corporate doctor. I could use my credit card in the airphone and the corporate doctor could talk directly to the volunteer medical personnel right at the seat of the ill passenger. I do not see why we cannot set the system up to work this way.

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Original NASA ASRS Text

Title: MEDICAL EMER INFLT, ACFT DIVERTED AND LANDED OVERWT. RPTR CAPT SUGGESTS USING AIRPHONE FOR ONBOARD DOCTOR TO COMMUNICATE DIRECT WITH CORPORATE DOCTOR FROM ILL PAX SEAT.

Narrative: WE WERE AT FL370 ABOUT 180 MI NW OF ABQ WHEN THE FLT ATTENDANT ADVISED THAT A PAX WITH A HISTORY OF CARDIAC PROBS WAS FEELING ILL. WE REQUESTED PHYSICIANS ONBOARD AND 2 DOCTORS AND 1 NURSE RESPONDED. I ELECTED TO HAVE 1 DOCTOR COME TO THE COCKPIT TO USE COMPANY RADIO TO TALK TO THE DISPATCHER WHO RELAYED TO COMPANY MEDICAL DOCTOR. THE COMPANY DOCTOR ADVISED US TO LAND TO GET THE PAX MEDICAL CARE. AT THAT TIME COS WAS CLOSEST. LANDED AT COS AT 207700C LBS. SMOOTH TOUCHDOWN, NO BRAKES USED UNTIL 60 KTS. ACCOMPLISHED OVERWT INSPECTION AND DEPARTED. DIFFICULT TO COMMUNICATE WITH CORPORATE MEDICAL INFLT. HAVING CORPORATE MEDICAL AVAILABLE THROUGH DISPATCH IS GOOD BUT WHAT WOULD WORK REALLY WELL IS LETTING A DOCTOR OR NURSE WHO CAME FORWARD DURING AN INFLT MEDICAL PROB TALK DIRECTLY TO THE CORPORATE DOCTOR. I COULD USE MY CREDIT CARD IN THE AIRPHONE AND THE CORPORATE DOCTOR COULD TALK DIRECTLY TO THE VOLUNTEER MEDICAL PERSONNEL RIGHT AT THE SEAT OF THE ILL PAX. I DO NOT SEE WHY WE CANNOT SET THE SYS UP TO WORK THIS WAY.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.