Narrative:

Told gate agent to not gate check all of the bags since they fit on the plane and [we] were trying to expedite the boarding process. Got the load report in. On the report it showed 56 standard checked bags in forward F1; 2 standard checked bags in forward F2; and a scratched out number and another number that looked like 2 in forward F2 heavy checked. We asked the ramp crew prior to push back what the real number was for heavy checked; and did they have any gate checked bags. The ramper replied in broken english that the number in the heavy was to be scratched out; and that the number 2 in forward F2 were the gate checked. We then entered 58 total in the forward cargo hold since after inquiry that was what the load report showed. When we ran numbers for takeoff; we were showing 243 pounds overweight with the 58 bags and takeoff fuel. We ended up burning 300 pounds of fuel before takeoff to put us below max takeoff weight for the only runway being used that day. Landed and noticed a lot of people waiting in the jet way for bags. On the walk around; I noticed that there were no gate checked bags being unloaded from the forward cargo bin. Thought they checked gate checked bags to baggage claim. Ground crew came back and said wait; there are a bunch of gate checked bags in the aft cargo bin. I asked are you sure because our paperwork; and after verbal verification; we are showing nothing was loaded in the aft cargo bin. The ground crew checked; and there were several bags that were loaded in the in the aft cargo bin; number uncertain. The ground crew estimated that there were at least 20 bags in the back if not more. With the additional bags loaded in the aft cargo bin; amount and notification not on the load report; were out of weight and balance parameters on takeoff. I have a copy of the load report if needed for submission.hire competent ramp crew who can read and write a load report and have been properly trained in the importance of an accurate load report.

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Original NASA ASRS Text

Title: ERJ-170 crew inadvertently took off overweight when the ground crew failed to communicate the correct number and location of all gate-checked bags.

Narrative: Told gate agent to not gate check all of the bags since they fit on the plane and [we] were trying to expedite the boarding process. Got the load report in. On the report it showed 56 standard checked bags in Forward F1; 2 standard checked bags in Forward F2; and a scratched out number and another number that looked like 2 in Forward F2 Heavy checked. We asked the ramp crew prior to push back what the real number was for heavy checked; and did they have any gate checked bags. The Ramper replied in broken English that the number in the heavy was to be scratched out; and that the number 2 in Forward F2 were the gate checked. We then entered 58 total in the forward cargo hold since after inquiry that was what the load report showed. When we ran numbers for takeoff; we were showing 243 pounds overweight with the 58 bags and takeoff fuel. We ended up burning 300 pounds of fuel before takeoff to put us below max takeoff weight for the only runway being used that day. Landed and noticed a lot of people waiting in the jet way for bags. On the walk around; I noticed that there were no gate checked bags being unloaded from the forward cargo bin. Thought they checked gate checked bags to baggage claim. Ground crew came back and said wait; there are a bunch of gate checked bags in the AFT cargo bin. I asked are you sure because our paperwork; and after verbal verification; we are showing nothing was loaded in the AFT cargo bin. The ground crew checked; and there were several bags that were loaded in the in the AFT cargo bin; number uncertain. The ground crew estimated that there were at least 20 bags in the back if not more. With the additional bags loaded in the aft cargo bin; amount and notification not on the load report; were out of weight and balance parameters on takeoff. I have a copy of the load report if needed for submission.Hire competent ramp crew who can read and write a load report and have been properly trained in the importance of an accurate load report.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.