Narrative:

Dornier 328-110 aircraft was located at gate. All required before and after start checklists had been completed. After engine start, I had directed the first officer to contact ramp control for taxi instructions. I had previously noticed an SF34/left parked out of position at the adjacent gate X. Due to the proximity of the aircraft, I requested marshaling assistance for taxi out. A marshaller was contacted and provided me with appropriate signals. Taxi was then begun under the direction of the marshaller. As the aircraft taxied under the direction of a marshaller, the left wing struck the SF34/left. After contact, the engines were shut down and a non-emergency deplaning occurred. No injuries to personnel. Marshaller received very little training. Aircraft should not have been parked in those inadequate sized gates. Supplemental information from acn 326222: I believe the captain followed established company procedures. The problem is placing too large of an aircraft on gate. The SF34/left was forward of the designated spot by 3 ft and we still hit it. The company has refused repeated requests to return properly trained marshallers to the ramp. If the company would have followed these requests, the marshaller and captain would not have been placed into this situation where human error may occur.

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Original NASA ASRS Text

Title: DORNIER 328-100 FLC BEING MARSHALED TO TAXI FROM PARKING. WINGTIP HITS PARKED SF34-L.

Narrative: DORNIER 328-110 ACFT WAS LOCATED AT GATE. ALL REQUIRED BEFORE AND AFTER START CHKLISTS HAD BEEN COMPLETED. AFTER ENG START, I HAD DIRECTED THE FO TO CONTACT RAMP CTL FOR TAXI INSTRUCTIONS. I HAD PREVIOUSLY NOTICED AN SF34/L PARKED OUT OF POS AT THE ADJACENT GATE X. DUE TO THE PROX OF THE ACFT, I REQUESTED MARSHALING ASSISTANCE FOR TAXI OUT. A MARSHALLER WAS CONTACTED AND PROVIDED ME WITH APPROPRIATE SIGNALS. TAXI WAS THEN BEGUN UNDER THE DIRECTION OF THE MARSHALLER. AS THE ACFT TAXIED UNDER THE DIRECTION OF A MARSHALLER, THE L WING STRUCK THE SF34/L. AFTER CONTACT, THE ENGS WERE SHUT DOWN AND A NON-EMER DEPLANING OCCURRED. NO INJURIES TO PERSONNEL. MARSHALLER RECEIVED VERY LITTLE TRAINING. ACFT SHOULD NOT HAVE BEEN PARKED IN THOSE INADEQUATE SIZED GATES. SUPPLEMENTAL INFO FROM ACN 326222: I BELIEVE THE CAPT FOLLOWED ESTABLISHED COMPANY PROCS. THE PROB IS PLACING TOO LARGE OF AN ACFT ON GATE. THE SF34/L WAS FORWARD OF THE DESIGNATED SPOT BY 3 FT AND WE STILL HIT IT. THE COMPANY HAS REFUSED REPEATED REQUESTS TO RETURN PROPERLY TRAINED MARSHALLERS TO THE RAMP. IF THE COMPANY WOULD HAVE FOLLOWED THESE REQUESTS, THE MARSHALLER AND CAPT WOULD NOT HAVE BEEN PLACED INTO THIS SIT WHERE HUMAN ERROR MAY OCCUR.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.