Narrative:

We were given 'expect eau-1 STAR' at msp. We had not been issued this plate prior to departing dtw on a 4 day trip. The 'expect' information was then changed to 'gep 1' (gopher 1) STAR. We also had not been issued this arrival. We were able to get a narrative of the arrival (including coordinates) via ACARS from flight dispatch and flew arrival accordingly. After landing (at operations) saw a copy of this arrival and determined that we had flown it correctly. Upon checking with company, learned that the commercial provider had issued plates too late for those of us who left home base more than 2 days prior to the effective date of the plate. I'm not sure what solution is in order here other than not to accept a clearance without a hard copy of printed material.

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Original NASA ASRS Text

Title: AN ACR CREW ARRIVED AT DEST WITHOUT THE LATEST STARS. NON ADHERENCE TO ATC CLRNC PROC.

Narrative: WE WERE GIVEN 'EXPECT EAU-1 STAR' AT MSP. WE HAD NOT BEEN ISSUED THIS PLATE PRIOR TO DEPARTING DTW ON A 4 DAY TRIP. THE 'EXPECT' INFO WAS THEN CHANGED TO 'GEP 1' (GOPHER 1) STAR. WE ALSO HAD NOT BEEN ISSUED THIS ARR. WE WERE ABLE TO GET A NARRATIVE OF THE ARR (INCLUDING COORDINATES) VIA ACARS FROM FLT DISPATCH AND FLEW ARR ACCORDINGLY. AFTER LNDG (AT OPS) SAW A COPY OF THIS ARR AND DETERMINED THAT WE HAD FLOWN IT CORRECTLY. UPON CHKING WITH COMPANY, LEARNED THAT THE COMMERCIAL PROVIDER HAD ISSUED PLATES TOO LATE FOR THOSE OF US WHO LEFT HOME BASE MORE THAN 2 DAYS PRIOR TO THE EFFECTIVE DATE OF THE PLATE. I'M NOT SURE WHAT SOLUTION IS IN ORDER HERE OTHER THAN NOT TO ACCEPT A CLRNC WITHOUT A HARD COPY OF PRINTED MATERIAL.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.