|37000 Feet||Browse and search NASA's
Aviation Safety Reporting System
|Local Time Of Day||1201 To 1800|
|Locale Reference||airport : gsp|
|Altitude||agl bound lower : 0|
agl bound upper : 0
|Operator||common carrier : air carrier|
|Make Model Name||Commercial Fixed Wing|
|Operating Under FAR Part||Part 135|
|Navigation In Use||Other |
|Flight Phase||ground : preflight|
|Affiliation||company : air carrier|
|Function||flight crew : first officer|
|Qualification||pilot : instrument|
pilot : commercial
|Experience||flight time last 90 days : 250|
flight time total : 1700
flight time type : 250
|Affiliation||company : air carrier|
|Function||flight crew : captain|
oversight : pic
|Qualification||pilot : atp|
|Anomaly||other anomaly other|
other anomaly other
|Independent Detector||other flight crewa|
|Resolutory Action||none taken : detected after the fact|
|Primary Problem||Flight Crew Human Performance|
|Air Traffic Incident||other|
Due to poor WX at cva we had yo divert to day -- scheduling instructed us to ferry our aircraft (part 91) to our next leg (gso) when we returned the WX was still poor but ok. Our next and last leg was to gsp (the end of a 3 day trip). We had a message to contact scheduling prior to departure but their computers were down and we called. But they had no clue why they left a message (typical). Anyway they told us their computers had crashed (actually the entire network) and to go on to gso as planned -- we boarded the passenger and another flight attendant showed up (in addition to our original). So happily our original flight attendant went home. We questioned scheduling (at 2 mins prior to departure) and they said we have to go to day? We told them we had a full load and were ready to go and that there was no other crew in sight to take the gsp flight, so they (crew scheduling) said for us to take the gsp flight. On our way back we determined that we had inadvertently been scheduled to fly 8 more hours in a row (it ended up at 8.8 hours total) -- the mistake was our fault for not taking the time to add in our holding time and our diversion -- while trying to get the job done. Also it was scheduling's fault for not properly doing their job (whatever it is that they do), being rushed sometimes causes oversights and we tried to rely on the computers to catch the numerical mistakes we make.
Original NASA ASRS Text
Title: FLC OF AN LTT BELIEVED THAT THEIR SCHEDULED FLT TIME DUTY LIMITATIONS HAD BEEN EXCEEDED.
Narrative: DUE TO POOR WX AT CVA WE HAD YO DIVERT TO DAY -- SCHEDULING INSTRUCTED US TO FERRY OUR ACFT (PART 91) TO OUR NEXT LEG (GSO) WHEN WE RETURNED THE WX WAS STILL POOR BUT OK. OUR NEXT AND LAST LEG WAS TO GSP (THE END OF A 3 DAY TRIP). WE HAD A MESSAGE TO CONTACT SCHEDULING PRIOR TO DEP BUT THEIR COMPUTERS WERE DOWN AND WE CALLED. BUT THEY HAD NO CLUE WHY THEY LEFT A MESSAGE (TYPICAL). ANYWAY THEY TOLD US THEIR COMPUTERS HAD CRASHED (ACTUALLY THE ENTIRE NETWORK) AND TO GO ON TO GSO AS PLANNED -- WE BOARDED THE PAX AND ANOTHER FLT ATTENDANT SHOWED UP (IN ADDITION TO OUR ORIGINAL). SO HAPPILY OUR ORIGINAL FLT ATTENDANT WENT HOME. WE QUESTIONED SCHEDULING (AT 2 MINS PRIOR TO DEP) AND THEY SAID WE HAVE TO GO TO DAY? WE TOLD THEM WE HAD A FULL LOAD AND WERE READY TO GO AND THAT THERE WAS NO OTHER CREW IN SIGHT TO TAKE THE GSP FLT, SO THEY (CREW SCHEDULING) SAID FOR US TO TAKE THE GSP FLT. ON OUR WAY BACK WE DETERMINED THAT WE HAD INADVERTENTLY BEEN SCHEDULED TO FLY 8 MORE HRS IN A ROW (IT ENDED UP AT 8.8 HRS TOTAL) -- THE MISTAKE WAS OUR FAULT FOR NOT TAKING THE TIME TO ADD IN OUR HOLDING TIME AND OUR DIVERSION -- WHILE TRYING TO GET THE JOB DONE. ALSO IT WAS SCHEDULING'S FAULT FOR NOT PROPERLY DOING THEIR JOB (WHATEVER IT IS THAT THEY DO), BEING RUSHED SOMETIMES CAUSES OVERSIGHTS AND WE TRIED TO RELY ON THE COMPUTERS TO CATCH THE NUMERICAL MISTAKES WE MAKE.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.