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An air carrier check airman aired frustration over equipment delay, citing multiple station operations problems, significantly related to a language barrier.
| Attributes | |
| ACN | 304730 |
| Time | |
| Date | 199505 |
| Day | Wed |
| Local Time Of Day | 0601 To 1200 |
| Place | |
| Locale Reference | airport : mia |
| State Reference | FL |
| Altitude | agl bound lower : 0 agl bound upper : 0 |
| Environment | |
| Flight Conditions | VMC |
| Light | Daylight |
| Aircraft 1 | |
| Operator | common carrier : air carrier |
| Make Model Name | MD-11 |
| Operating Under FAR Part | Part 121 |
| Navigation In Use | Other Other |
| Flight Phase | ground : parked ground : preflight |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | observation : company check pilot oversight : pic |
| Qualification | pilot : cfi pilot : atp |
| ASRS Report | 304730 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain |
| Qualification | pilot : atp |
| Events | |
| Anomaly | other anomaly other |
| Independent Detector | other flight crewa |
| Resolutory Action | other |
| Consequence | Other |
| Supplementary | |
| Air Traffic Incident | other |
Narrative:
Extinguished electrical after docking at gate. Callback conversation with reporter revealed the following information: reporter has submitted reports to whoever would accept them, out of frustration with an endless problem. The reporter was prompted to submit this report while working as a check airman with a new captain. The md-11 had been at the gate at the station in question for over 15 mins with fuelers on standby. The problem was amplified by a language barrier. Since the date of this incident, a new base manager has been in place and reporter states that this has become a more hopeful situation.
Original NASA ASRS Text
Title: AN ACR CHK AIRMAN AIRED FRUSTRATION OVER EQUIP DELAY, CITING MULTIPLE STATION OPS PROBS, SIGNIFICANTLY RELATED TO A LANGUAGE BARRIER.
Narrative: EXTINGUISHED ELECTRICAL AFTER DOCKING AT GATE. CALLBACK CONVERSATION WITH RPTR REVEALED THE FOLLOWING INFO: RPTR HAS SUBMITTED RPTS TO WHOEVER WOULD ACCEPT THEM, OUT OF FRUSTRATION WITH AN ENDLESS PROB. THE RPTR WAS PROMPTED TO SUBMIT THIS RPT WHILE WORKING AS A CHK AIRMAN WITH A NEW CAPT. THE MD-11 HAD BEEN AT THE GATE AT THE STATION IN QUESTION FOR OVER 15 MINS WITH FUELERS ON STANDBY. THE PROB WAS AMPLIFIED BY A LANGUAGE BARRIER. SINCE THE DATE OF THIS INCIDENT, A NEW BASE MGR HAS BEEN IN PLACE AND RPTR STATES THAT THIS HAS BECOME A MORE HOPEFUL SIT.
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.