Air carrier large transport suffers aircraft damage during ramp operation pushback.

Attributes
ACN	303870
Time
Date	199505
Day	Thu
Local Time Of Day	1201 To 1800
Place
Locale Reference	airport : atl
State Reference	GA
Altitude	agl bound lower : 0 agl bound upper : 0
Environment
Flight Conditions	IMC
Light	Daylight
Aircraft 1
Controlling Facilities	tower : pit
Operator	common carrier : air carrier
Make Model Name	Commercial Fixed Wing
Operating Under FAR Part	Part 121
Navigation In Use	Other Other
Flight Phase	ground : preflight other
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Qualification	pilot : atp
Experience	flight time last 90 days : 180 flight time total : 16000 flight time type : 2500
ASRS Report	303870
Person 2
Affiliation	company : air carrier
Function	flight crew : first officer
Qualification	pilot : flight engineer pilot : commercial pilot : instrument
Experience	flight time last 90 days : 180 flight time total : 7971 flight time type : 647
ASRS Report	303759
Events
Anomaly	conflict : ground critical non adherence : published procedure other anomaly other
Independent Detector	other flight crewa other other : unspecified
Resolutory Action	none taken : detected after the fact
Consequence	other
Supplementary
Air Traffic Incident	other

Narrative:

This statement is given at the request of airlines concerning the operation of flight at atl on may/xx/95. I served as captain and PIC of that flight. I was assisted in the cockpit by first officer. Prior to pushback, the tug driver notified me that the ground crew was ready for pushback. I advised him to standby. Subsequent to that conversation, the gate agent entered the cockpit and delivered the preflight paper work. As the gate agent left the cockpit, a flight attendant indicated to me that the cabin was ready for pushback. The tug driver called again, requesting to begin the pushback. Upon receiving clearance from ramp tower, and after ascertaining that the exterior door warning lights were not illuminated, I told the tug driver that we were ready for pushback. Shortly after the pushback began, the aircraft came to a stop. I asked the tug driver what had happened. He responded that the aircraft had impacted the jetway. The tug driver also explained that the wing walkers had failed to provide him with any indication that the aircraft was not clear when he began the push.

Original NASA ASRS Text

Title: ACR LGT SUFFERS ACFT DAMAGE DURING RAMP OP PUSHBACK.

Narrative: THIS STATEMENT IS GIVEN AT THE REQUEST OF AIRLINES CONCERNING THE OP OF FLT AT ATL ON MAY/XX/95. I SERVED AS CAPT AND PIC OF THAT FLT. I WAS ASSISTED IN THE COCKPIT BY FO. PRIOR TO PUSHBACK, THE TUG DRIVER NOTIFIED ME THAT THE GND CREW WAS READY FOR PUSHBACK. I ADVISED HIM TO STANDBY. SUBSEQUENT TO THAT CONVERSATION, THE GATE AGENT ENTERED THE COCKPIT AND DELIVERED THE PREFLT PAPER WORK. AS THE GATE AGENT LEFT THE COCKPIT, A FLT ATTENDANT INDICATED TO ME THAT THE CABIN WAS READY FOR PUSHBACK. THE TUG DRIVER CALLED AGAIN, REQUESTING TO BEGIN THE PUSHBACK. UPON RECEIVING CLRNC FROM RAMP TWR, AND AFTER ASCERTAINING THAT THE EXTERIOR DOOR WARNING LIGHTS WERE NOT ILLUMINATED, I TOLD THE TUG DRIVER THAT WE WERE READY FOR PUSHBACK. SHORTLY AFTER THE PUSHBACK BEGAN, THE ACFT CAME TO A STOP. I ASKED THE TUG DRIVER WHAT HAD HAPPENED. HE RESPONDED THAT THE ACFT HAD IMPACTED THE JETWAY. THE TUG DRIVER ALSO EXPLAINED THAT THE WING WALKERS HAD FAILED TO PROVIDE HIM WITH ANY INDICATION THAT THE ACFT WAS NOT CLR WHEN HE BEGAN THE PUSH.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.