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Airline management maintenance procedure policy dissemination failure affects preflight procedure deicing.
| Attributes | |
| ACN | 301161 |
| Time | |
| Date | 199504 |
| Day | Thu |
| Local Time Of Day | 0601 To 1200 |
| Place | |
| Locale Reference | airport : buf |
| State Reference | NY |
| Altitude | agl bound lower : 0 agl bound upper : 0 |
| Environment | |
| Flight Conditions | VMC |
| Light | Daylight |
| Aircraft 1 | |
| Operator | common carrier : air carrier |
| Make Model Name | Commercial Fixed Wing |
| Operating Under FAR Part | Part 121 |
| Navigation In Use | Other Other |
| Flight Phase | ground : preflight |
| Flight Plan | IFR |
| Person 1 | |
| Affiliation | company : air carrier |
| Function | flight crew : captain oversight : pic |
| Qualification | pilot : atp |
| Experience | flight time last 90 days : 180 flight time total : 15000 flight time type : 4000 |
| ASRS Report | 301161 |
| Person 2 | |
| Affiliation | company : air carrier |
| Function | flight crew : first officer |
| Qualification | pilot : flight engineer pilot : cfi pilot : atp |
| Experience | flight time last 90 days : 210 flight time total : 10000 flight time type : 4900 |
| ASRS Report | 301078 |
| Events | |
| Anomaly | non adherence : published procedure other anomaly other |
| Independent Detector | other flight crewa |
| Resolutory Action | none taken : detected after the fact |
| Consequence | Other |
| Supplementary | |
| Primary Problem | Chart Or Publication |
| Air Traffic Incident | other |
| Situations | |
| Publication | Unspecified |
Narrative:
Ground crew failed to set stabilizer trim to 0 before deicing as required by pilot's handbook. Deicing completed 1:30 prior to flight crew arrival. Ground crew reported their procedure did not include setting stabilizer to 0. Company has been engaging in 'meat ax' approach to procedures due to public perception of lack of safety. Many of the 'new and improved' procedures have not been communicated to everyone who needs to know, but we are hammered when anything goes wrong for 'non-compliance.'
Original NASA ASRS Text
Title: AIRLINE MGMNT MAINT PROC POLICY DISSEMINATION FAILURE AFFECTS PREFLT PROC DEICING.
Narrative: GND CREW FAILED TO SET STABILIZER TRIM TO 0 BEFORE DEICING AS REQUIRED BY PLT'S HANDBOOK. DEICING COMPLETED 1:30 PRIOR TO FLC ARR. GND CREW RPTED THEIR PROC DID NOT INCLUDE SETTING STABILIZER TO 0. COMPANY HAS BEEN ENGAGING IN 'MEAT AX' APCH TO PROCS DUE TO PUBLIC PERCEPTION OF LACK OF SAFETY. MANY OF THE 'NEW AND IMPROVED' PROCS HAVE NOT BEEN COMMUNICATED TO EVERYONE WHO NEEDS TO KNOW, BUT WE ARE HAMMERED WHEN ANYTHING GOES WRONG FOR 'NON-COMPLIANCE.'
Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.