Narrative:

Summary of reporter's narrative: reporter states that certain ground personnel at the msp station are lackadaisical in their attitude toward directing aircraft to the gate and sometimes move the jetway passenger loader toward the aircraft while the aircraft is still moving toward the gate. He explained in detail how the signal person was not using, or facing correctly, proper hand signals in directing him to parking. In addition, the jetway movement was a great distraction in his peripheral vision. He went on to say that the signal person almost got in a fight with him in the aircraft while the passenger were deplaning. He was a very unhappy B-747 captain. Marshaller advised captain that a ground person was almost run over because the aircraft did not stop when directed by him!

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Original NASA ASRS Text

Title: GND HANDLER WAS ALMOST RUN OVER WHEN THE CAPT OF A B-747 DID NOT STOP WHEN DIRECTED BY THE MARSHALLER.

Narrative: SUMMARY OF RPTR'S NARRATIVE: RPTR STATES THAT CERTAIN GND PERSONNEL AT THE MSP STATION ARE LACKADAISICAL IN THEIR ATTITUDE TOWARD DIRECTING ACFT TO THE GATE AND SOMETIMES MOVE THE JETWAY PAX LOADER TOWARD THE ACFT WHILE THE ACFT IS STILL MOVING TOWARD THE GATE. HE EXPLAINED IN DETAIL HOW THE SIGNAL PERSON WAS NOT USING, OR FACING CORRECTLY, PROPER HAND SIGNALS IN DIRECTING HIM TO PARKING. IN ADDITION, THE JETWAY MOVEMENT WAS A GREAT DISTR IN HIS PERIPHERAL VISION. HE WENT ON TO SAY THAT THE SIGNAL PERSON ALMOST GOT IN A FIGHT WITH HIM IN THE ACFT WHILE THE PAX WERE DEPLANING. HE WAS A VERY UNHAPPY B-747 CAPT. MARSHALLER ADVISED CAPT THAT A GND PERSON WAS ALMOST RUN OVER BECAUSE THE ACFT DID NOT STOP WHEN DIRECTED BY HIM!

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.