Narrative:

Landing sfo in VMC on visual approach runway 28R. Also had co- parallel turboprop landing runway 28L abeam. All traffic was sighted and idented, normal approach on the 'quiet bridge, runway 28R visual, sfo.' all crew functions completed, in sterile cockpit and flight attendants had accomplished landing cabin checks and were in jumpseats strapped in. At 50 ft or less AGL in the flare, cockpit attendant calling chime went off. Both pilots were outside for the touchdown, so we completed landing. (Often flight attendants hit wrong call button when calling each other at their jumpseats). On rollout we had a commuter captain in jumpseat, and I asked him to check on call via handset by throttle (he was non- revenue, non-duty). He informed me a passenger was in the lavatory. We completed landing braking softly, cleared runway and stopped. I took handset to inquire about passenger. Apparently on very short final a middle-age female stood and raced to the aft lav. She was told to situation but said 'no, I have to go.' the flight attendant then called us as we were touching down. I asked them to get her name and advise when she's seated. We then proceeded to gate. I pulled passenger aside, she was now very shaken since we'd asked her name, and counseled her on the law, safety, and her recklessness. She was very apologetic, stated she didn't know we were that close to the ground. I reiterated the law and concern for her safety. She then deplaned. This was a very experienced cabin crew. In retrospect, given the situation, short of tackling this passenger and compromising their own safety, there was nothing the flight attendants could do. As far as cockpit, we are trained to ignore this type of distraction when landing and fly the airplane.

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Original NASA ASRS Text

Title: ACR MLG CREW LANDS ACFT AFTER THEY RECEIVE A HOSTESS CALL BELL AT 50 FT AGL.

Narrative: LNDG SFO IN VMC ON VISUAL APCH RWY 28R. ALSO HAD CO- PARALLEL TURBOPROP LNDG RWY 28L ABEAM. ALL TFC WAS SIGHTED AND IDENTED, NORMAL APCH ON THE 'QUIET BRIDGE, RWY 28R VISUAL, SFO.' ALL CREW FUNCTIONS COMPLETED, IN STERILE COCKPIT AND FLT ATTENDANTS HAD ACCOMPLISHED LNDG CABIN CHKS AND WERE IN JUMPSEATS STRAPPED IN. AT 50 FT OR LESS AGL IN THE FLARE, COCKPIT ATTENDANT CALLING CHIME WENT OFF. BOTH PLTS WERE OUTSIDE FOR THE TOUCHDOWN, SO WE COMPLETED LNDG. (OFTEN FLT ATTENDANTS HIT WRONG CALL BUTTON WHEN CALLING EACH OTHER AT THEIR JUMPSEATS). ON ROLLOUT WE HAD A COMMUTER CAPT IN JUMPSEAT, AND I ASKED HIM TO CHK ON CALL VIA HANDSET BY THROTTLE (HE WAS NON- REVENUE, NON-DUTY). HE INFORMED ME A PAX WAS IN THE LAVATORY. WE COMPLETED LNDG BRAKING SOFTLY, CLRED RWY AND STOPPED. I TOOK HANDSET TO INQUIRE ABOUT PAX. APPARENTLY ON VERY SHORT FINAL A MIDDLE-AGE FEMALE STOOD AND RACED TO THE AFT LAV. SHE WAS TOLD TO SIT BUT SAID 'NO, I HAVE TO GO.' THE FLT ATTENDANT THEN CALLED US AS WE WERE TOUCHING DOWN. I ASKED THEM TO GET HER NAME AND ADVISE WHEN SHE'S SEATED. WE THEN PROCEEDED TO GATE. I PULLED PAX ASIDE, SHE WAS NOW VERY SHAKEN SINCE WE'D ASKED HER NAME, AND COUNSELED HER ON THE LAW, SAFETY, AND HER RECKLESSNESS. SHE WAS VERY APOLOGETIC, STATED SHE DIDN'T KNOW WE WERE THAT CLOSE TO THE GND. I REITERATED THE LAW AND CONCERN FOR HER SAFETY. SHE THEN DEPLANED. THIS WAS A VERY EXPERIENCED CABIN CREW. IN RETROSPECT, GIVEN THE SIT, SHORT OF TACKLING THIS PAX AND COMPROMISING THEIR OWN SAFETY, THERE WAS NOTHING THE FLT ATTENDANTS COULD DO. AS FAR AS COCKPIT, WE ARE TRAINED TO IGNORE THIS TYPE OF DISTR WHEN LNDG AND FLY THE AIRPLANE.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.