Small transport X made go around due to unsafe landing gear indication.

Attributes
ACN	246764
Time
Date	199307
Day	Sun
Local Time Of Day	1201 To 1800
Place
Locale Reference	atc facility : ack
State Reference	MA
Environment
Flight Conditions	VMC
Light	Daylight
Aircraft 1
Controlling Facilities	tower : ack
Make Model Name	Small Transport, Low Wing, 2 Turboprop Eng
Flight Phase	descent : approach landing : go around
Flight Plan	VFR
Person 1
Affiliation	government : faa
Function	controller : local
Qualification	controller : non radar
Experience	controller non radar : 12
ASRS Report	246764
Person 2
Affiliation	Other
Function	flight crew : single pilot
Qualification	pilot : private
Events
Anomaly	aircraft equipment problem : less severe non adherence : published procedure
Independent Detector	other flight crewa
Resolutory Action	flight crew : overcame equipment problem
Consequence	Other
Supplementary
Primary Problem	Aircraft
Air Traffic Incident	other

Narrative:

I relieved the local controller simultaneous operations on 2 runways. Ultimately, an small transport X reported inbound for landing and was assigned a runway. When on short final the aircraft reported gear indicated unsafe. He requested tower assistance in visually checking gear. Due to the lack of staffing and his departure pattern versus my position, I was unable to make any observations of his gear nor, due to the volume of calls by other aircraft was I able to have any meaningful communications with the pilot. I finally told everyone to 'maintain frequency silence.' never did I feel able to provide aircraft with the kind of service he deserved, nor the attention he needed nor was I able to notify operations of his potential emergency. The supervisor was working a position and unable to assist whatsoever.

Original NASA ASRS Text

Title: SMT X MADE GAR DUE TO UNSAFE LNDG GEAR INDICATION.

Narrative: I RELIEVED THE LCL CTLR SIMULTANEOUS OPS ON 2 RWYS. ULTIMATELY, AN SMT X RPTED INBOUND FOR LNDG AND WAS ASSIGNED A RWY. WHEN ON SHORT FINAL THE ACFT RPTED GEAR INDICATED UNSAFE. HE REQUESTED TWR ASSISTANCE IN VISUALLY CHKING GEAR. DUE TO THE LACK OF STAFFING AND HIS DEP PATTERN VERSUS MY POS, I WAS UNABLE TO MAKE ANY OBSERVATIONS OF HIS GEAR NOR, DUE TO THE VOLUME OF CALLS BY OTHER ACFT WAS I ABLE TO HAVE ANY MEANINGFUL COMS WITH THE PLT. I FINALLY TOLD EVERYONE TO 'MAINTAIN FREQ SILENCE.' NEVER DID I FEEL ABLE TO PROVIDE ACFT WITH THE KIND OF SVC HE DESERVED, NOR THE ATTN HE NEEDED NOR WAS I ABLE TO NOTIFY OPS OF HIS POTENTIAL EMER. THE SUPVR WAS WORKING A POS AND UNABLE TO ASSIST WHATSOEVER.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.