An air carrier large transport got into some severe turbulence. A flight attendant was injured.

Attributes
ACN	243499
Time
Date	199306
Day	Tue
Local Time Of Day	1201 To 1800
Place
Locale Reference	atc facility : rst airport : msp
State Reference	MN
Altitude	msl bound lower : 17000 msl bound upper : 19000
Environment
Flight Conditions	Mixed
Light	Daylight
Aircraft 1
Controlling Facilities	artcc : zmp
Operator	common carrier : air carrier
Make Model Name	Large Transport, Low Wing, 2 Turbojet Eng
Navigation In Use	Other Other
Flight Phase	climbout : intermediate altitude cruise other
Route In Use	enroute airway : zmp
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Qualification	pilot : instrument pilot : cfi pilot : commercial pilot : flight engineer pilot : atp
Experience	flight time last 90 days : 180 flight time total : 17000 flight time type : 5000
ASRS Report	243499
Person 2
Affiliation	company : air carrier
Function	flight crew : first officer
Qualification	pilot : commercial pilot : instrument
Events
Anomaly	inflight encounter : weather other anomaly other
Independent Detector	other other : unspecified
Resolutory Action	none taken : unable
Consequence	other
Supplementary
Primary Problem	Weather
Air Traffic Incident	other

Narrative:

In sum: an air carrier large transport crew hit some turbulence trying to fly between 2 thunderstorm cells. One of the flight attendants was injured, a bumped head. The passenger were strapped in and there were no passenger injuries. The reporting captain states that he was unable to get a higher altitude from ARTCC which would have cleared all of the WX. The pilot had no information from his company, the WX bureau, or his radar that would indicate that there would be heavy turbulence ahead. The ARTCC controller was busy with other traffic and could not process this aircraft immediately. The reporter stated that there was considerable frequency congestion. He also believes that ATC quality has gone down since the strike 10 yrs ago.

Original NASA ASRS Text

Title: AN ACR LGT GOT INTO SOME SEVERE TURB. A FLT ATTENDANT WAS INJURED.

Narrative: IN SUM: AN ACR LGT CREW HIT SOME TURB TRYING TO FLY BTWN 2 TSTM CELLS. ONE OF THE FLT ATTENDANTS WAS INJURED, A BUMPED HEAD. THE PAX WERE STRAPPED IN AND THERE WERE NO PAX INJURIES. THE RPTING CAPT STATES THAT HE WAS UNABLE TO GET A HIGHER ALT FROM ARTCC WHICH WOULD HAVE CLRED ALL OF THE WX. THE PLT HAD NO INFO FROM HIS COMPANY, THE WX BUREAU, OR HIS RADAR THAT WOULD INDICATE THAT THERE WOULD BE HVY TURB AHEAD. THE ARTCC CTLR WAS BUSY WITH OTHER TFC AND COULD NOT PROCESS THIS ACFT IMMEDIATELY. THE RPTR STATED THAT THERE WAS CONSIDERABLE FREQ CONGESTION. HE ALSO BELIEVES THAT ATC QUALITY HAS GONE DOWN SINCE THE STRIKE 10 YRS AGO.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.