Narrative:

Volcanic ash plume forecast in area of our flight plan. Our flight X requested alternate route to avoid area. Numerous calls, unable to obtain. 100 mi prior to 44N 140W we visually sighted ash plume. Air carrier flight Y reported encountering ash at 390 and immediately descended to 350, exiting the ash somewhere around 370 and we requested immediate descent from 390 to 350. Honolulu radio advise standby. A later call to advise unable to authorize descent due an aircraft 9 min ahead at FL370. Approaching the plume (40 mi prior to 44N 140W) we deviated 15 mi north of track and then informed hnl radio and other aircraft we were descending to 350 to avoid ash plume. After approximately 70-80 mi clear of plume, we were cleared present position direct to zanng intersection to maintain 350.

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Original NASA ASRS Text

Title: FLC USES EMER AUTHORITY TO AVOID PENETRATING VOLCANIC ASH CLOUD IN THE PACIFIC.

Narrative: VOLCANIC ASH PLUME FORECAST IN AREA OF OUR FLT PLAN. OUR FLT X REQUESTED ALTERNATE RTE TO AVOID AREA. NUMEROUS CALLS, UNABLE TO OBTAIN. 100 MI PRIOR TO 44N 140W WE VISUALLY SIGHTED ASH PLUME. ACR FLT Y RPTED ENCOUNTERING ASH AT 390 AND IMMEDIATELY DSNDED TO 350, EXITING THE ASH SOMEWHERE AROUND 370 AND WE REQUESTED IMMEDIATE DSCNT FROM 390 TO 350. HONOLULU RADIO ADVISE STANDBY. A LATER CALL TO ADVISE UNABLE TO AUTHORIZE DSCNT DUE AN ACFT 9 MIN AHEAD AT FL370. APCHING THE PLUME (40 MI PRIOR TO 44N 140W) WE DEVIATED 15 MI N OF TRACK AND THEN INFORMED HNL RADIO AND OTHER ACFT WE WERE DSNDING TO 350 TO AVOID ASH PLUME. AFTER APPROX 70-80 MI CLR OF PLUME, WE WERE CLRED PRESENT POS DIRECT TO ZANNG INTXN TO MAINTAIN 350.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.