Narrative:

The aircraft landed with a dinner cart (stacked with trays) blocking the 2 forward exits (main entryway and forward galley door). This happened due to the lack of communication between the cockpit and cabin crew. I was not aware of what was out in the back of the aircraft or I would not have landed. All 3 flight attendants were new and just back from furlough. They were all standing up during landing. Nobody was hurt. Information received from the cabin to the cockpit was not sufficient to make an appropriate decision. Supplemental information from acn 216770: 25 mi north of clt the captain made a PA that we would be landing in 5-7 mins. The lead flight attendant came to the flight deck and said 'there is no way we can finish, the trays and everything are still out.' the captain said 'tell the passenger to put the trays under the seats and do the best you can.' at 6 mi out the captain gave the 3 bell signal that landing is imminent. The captain got out of her seat, opened the cockpit door and looked into the cabin. We were high but could have landed, the captain said 'let's do a right 360.' I said 'do you want to go around and give them time to finish.' she said 'no.' we landed with the galley meal cart in the aisle between first class and the forward entry door. The captain was new, not assertive, and preoccupied with saving fuel. I should have told her it was not ok to land with the meal trays out. I should have asked her if the cabin was secured for landing after she went back to look.

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Original NASA ASRS Text

Title: ACR MLG LANDS WITH SVC CART BLOCKING THE 2 FORWARD EMER EXIT DOORS.

Narrative: THE ACFT LANDED WITH A DINNER CART (STACKED WITH TRAYS) BLOCKING THE 2 FORWARD EXITS (MAIN ENTRYWAY AND FORWARD GALLEY DOOR). THIS HAPPENED DUE TO THE LACK OF COM BTWN THE COCKPIT AND CABIN CREW. I WAS NOT AWARE OF WHAT WAS OUT IN THE BACK OF THE ACFT OR I WOULD NOT HAVE LANDED. ALL 3 FLT ATTENDANTS WERE NEW AND JUST BACK FROM FURLOUGH. THEY WERE ALL STANDING UP DURING LNDG. NOBODY WAS HURT. INFO RECEIVED FROM THE CABIN TO THE COCKPIT WAS NOT SUFFICIENT TO MAKE AN APPROPRIATE DECISION. SUPPLEMENTAL INFO FROM ACN 216770: 25 MI N OF CLT THE CAPT MADE A PA THAT WE WOULD BE LNDG IN 5-7 MINS. THE LEAD FLT ATTENDANT CAME TO THE FLT DECK AND SAID 'THERE IS NO WAY WE CAN FINISH, THE TRAYS AND EVERYTHING ARE STILL OUT.' THE CAPT SAID 'TELL THE PAX TO PUT THE TRAYS UNDER THE SEATS AND DO THE BEST YOU CAN.' AT 6 MI OUT THE CAPT GAVE THE 3 BELL SIGNAL THAT LNDG IS IMMINENT. THE CAPT GOT OUT OF HER SEAT, OPENED THE COCKPIT DOOR AND LOOKED INTO THE CABIN. WE WERE HIGH BUT COULD HAVE LANDED, THE CAPT SAID 'LET'S DO A R 360.' I SAID 'DO YOU WANT TO GAR AND GIVE THEM TIME TO FINISH.' SHE SAID 'NO.' WE LANDED WITH THE GALLEY MEAL CART IN THE AISLE BTWN FIRST CLASS AND THE FORWARD ENTRY DOOR. THE CAPT WAS NEW, NOT ASSERTIVE, AND PREOCCUPIED WITH SAVING FUEL. I SHOULD HAVE TOLD HER IT WAS NOT OK TO LAND WITH THE MEAL TRAYS OUT. I SHOULD HAVE ASKED HER IF THE CABIN WAS SECURED FOR LNDG AFTER SHE WENT BACK TO LOOK.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.