Missed high speed turnoff. Tower upset.

Attributes
ACN	198408
Time
Date	199201
Day	Sun
Local Time Of Day	1801 To 2400
Place
Locale Reference	airport : ewr
State Reference	NJ
Environment
Flight Conditions	VMC
Light	Night
Aircraft 1
Operator	general aviation : corporate
Make Model Name	Medium Large Transport, Low Wing, 2 Turbojet Eng
Navigation In Use	Other
Flight Phase	ground other : taxi landing other
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Qualification	pilot : atp pilot : cfi
Experience	flight time last 90 days : 70 flight time total : 16000 flight time type : 70
ASRS Report	198408
Person 2
Affiliation	company : air carrier
Function	flight crew : first officer
Qualification	pilot : atp
Events
Anomaly	inflight encounter other non adherence : clearance
Independent Detector	other controllera
Resolutory Action	controller : issued new clearance
Consequence	Other
Supplementary
Primary Problem	Flight Crew Human Performance
Air Traffic Incident	Pilot Deviation

Narrative:

Shot ILS approach to runway 4R kewr. Lots of traffic newark tower frequency very busy. Gusty crosswind landing required more than normal coordination communication in the cockpit. On the landing and roll out was too fast to make the first high speed turnoff. Turned off at the second high speed turnoff and newark tower called and said since you haven't understood anything I have said so far on this frequency try to understand and do this -- proceed on taxiway left to taxiway P and hold short of taxiway X on P. Stay with me on this frequency. We complied with these instructions. This was a very busy approach and landing both in the cockpit and the general ATC environment. We, the cockpit crew, were not aware that we missed any instructions from the tower and were surprised at the controller's comments after we turned off the runway. I think this situation points out that in extraordinary situations, whether caused by WX, heavy traffic, etc, air crews and controllers must be alert to the situation and make extra effort to keep communications between them at good acceptable levels.

Original NASA ASRS Text

Title: MISSED HIGH SPD TURNOFF. TWR UPSET.

Narrative: SHOT ILS APCH TO RWY 4R KEWR. LOTS OF TFC NEWARK TWR FREQ VERY BUSY. GUSTY XWIND LNDG REQUIRED MORE THAN NORMAL COORD COM IN THE COCKPIT. ON THE LNDG AND ROLL OUT WAS TOO FAST TO MAKE THE FIRST HIGH SPD TURNOFF. TURNED OFF AT THE SECOND HIGH SPD TURNOFF AND NEWARK TWR CALLED AND SAID SINCE YOU HAVEN'T UNDERSTOOD ANYTHING I HAVE SAID SO FAR ON THIS FREQ TRY TO UNDERSTAND AND DO THIS -- PROCEED ON TAXIWAY L TO TAXIWAY P AND HOLD SHORT OF TAXIWAY X ON P. STAY WITH ME ON THIS FREQ. WE COMPLIED WITH THESE INSTRUCTIONS. THIS WAS A VERY BUSY APCH AND LNDG BOTH IN THE COCKPIT AND THE GENERAL ATC ENVIRONMENT. WE, THE COCKPIT CREW, WERE NOT AWARE THAT WE MISSED ANY INSTRUCTIONS FROM THE TWR AND WERE SURPRISED AT THE CTLR'S COMMENTS AFTER WE TURNED OFF THE RWY. I THINK THIS SITUATION POINTS OUT THAT IN EXTRAORDINARY SITUATIONS, WHETHER CAUSED BY WX, HVY TFC, ETC, AIR CREWS AND CTLRS MUST BE ALERT TO THE SITUATION AND MAKE EXTRA EFFORT TO KEEP COMS BTWN THEM AT GOOD ACCEPTABLE LEVELS.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.