First officer reporting protests rapid speech of ZNY controller.

Attributes
ACN	196642
Time
Date	199112
Day	Tue
Local Time Of Day	1801 To 2400
Place
Locale Reference	atc facility : mxe airport : bwi
State Reference	PA
Altitude	msl bound lower : 18000 msl bound upper : 18000
Environment
Flight Conditions	VMC
Light	Night
Aircraft 1
Controlling Facilities	artcc : zny
Operator	common carrier : air carrier
Make Model Name	Medium Large Transport, Low Wing, 2 Turbojet Eng
Flight Phase	cruise other
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight crew : first officer
Qualification	pilot : commercial pilot : atp pilot : instrument
Experience	flight time last 90 days : 180 flight time total : 9000 flight time type : 180
ASRS Report	196642
Person 2
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Qualification	pilot : instrument pilot : atp pilot : commercial
Events
Anomaly	non adherence : far other anomaly other
Independent Detector	other flight crewa
Resolutory Action	none taken : anomaly accepted
Consequence	Other
Supplementary
Primary Problem	ATC Human Performance
Air Traffic Incident	other
Situations
ATC Facility	procedure or policy : unspecified

Narrative:

En route pod-bwi with ZNY approaching mxe. Controller was very busy. It took us a couple mins to even 'check in' and then it took 2 calls -- no acknowledgement until another min or 2 and then ATC stated 'ok, now I have some time, who called.' from there, the controller was so hurried, that he frequently did not use the company name with the numbers, i.e., was just flight number. He talked so fast that we frequently were unsure if he was calling us. One time, he gave us a descent (no company name with the numbers) from FL180 to 16000. No altimeter setting was offered. Generally speaking, the ATC heavy workload combined with not using proper call sign phraseology made the flight much more difficult and could have led to a conflict.

Original NASA ASRS Text

Title: FO RPTING PROTESTS RAPID SPEECH OF ZNY CTLR.

Narrative: ENRTE POD-BWI WITH ZNY APCHING MXE. CTLR WAS VERY BUSY. IT TOOK US A COUPLE MINS TO EVEN 'CHK IN' AND THEN IT TOOK 2 CALLS -- NO ACKNOWLEDGEMENT UNTIL ANOTHER MIN OR 2 AND THEN ATC STATED 'OK, NOW I HAVE SOME TIME, WHO CALLED.' FROM THERE, THE CTLR WAS SO HURRIED, THAT HE FREQUENTLY DID NOT USE THE COMPANY NAME WITH THE NUMBERS, I.E., WAS JUST FLT NUMBER. HE TALKED SO FAST THAT WE FREQUENTLY WERE UNSURE IF HE WAS CALLING US. ONE TIME, HE GAVE US A DSCNT (NO COMPANY NAME WITH THE NUMBERS) FROM FL180 TO 16000. NO ALTIMETER SETTING WAS OFFERED. GENERALLY SPEAKING, THE ATC HVY WORKLOAD COMBINED WITH NOT USING PROPER CALL SIGN PHRASEOLOGY MADE THE FLT MUCH MORE DIFFICULT AND COULD HAVE LED TO A CONFLICT.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.