<< >> NASA ASRS Report 1766019, October 2020

Flight attendants reported a system wide failure of the safety manual required them to recite safety announcements from memory.

Attributes
ACN	1766019
Time
Date	202010
Local Time Of Day	0001-0600
Place
Locale Reference	ZZZ.Airport
State Reference	US
Environment
Flight Conditions	VMC
Light	Dawn
Aircraft 1
Make Model Name	A319
Operating Under FAR Part	Part 121
Flight Phase	Taxi
Flight Plan	IFR
Component
Aircraft Component	Tablet
Person 1
Function	Flight Attendant (On Duty)
Qualification	Flight Attendant Current
Person 2
Function	Flight Attendant (On Duty)
Qualification	Flight Attendant Current
Events
Anomaly	Aircraft Equipment Problem Less Severe Deviation - Procedural FAR Deviation - Procedural Published Material / Policy Flight Deck / Cabin / Aircraft Event Other / Unknown

Narrative:

We were taxiing to the runway. I opened my tablet to access the safety PA and it was not there. I notified the captain that my pas were not on my tablet. We were nearing take-off so I gave the safety PA by memory. After take-off; the #2; #4 and I realized we could not find our pas or our manuals on our tablet. I spoke with the first officer and he informed me that there was a systemwide outage of the safety manual.

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Original NASA ASRS Text

Title: Flight Attendants reported a system wide failure of the Safety Manual required them to recite safety announcements from memory.

Narrative: We were taxiing to the runway. I opened my tablet to access the safety PA and it was not there. I notified the Captain that my PAs were not on my tablet. We were nearing take-off so I gave the safety PA by memory. After take-off; the #2; #4 and I realized we could not find our PAs or our manuals on our tablet. I spoke with the FO and he informed me that there was a systemwide outage of the Safety Manual.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.