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37000 Feet | Browse and search NASA's Aviation Safety Reporting System |
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| Attributes | |
| ACN | 1765691 |
| Time | |
| Date | 202010 |
| Place | |
| Locale Reference | ZZZ.ARTCC |
| State Reference | US |
| Aircraft 1 | |
| Make Model Name | Commercial Fixed Wing |
| Operating Under FAR Part | Part 121 |
| Flight Plan | IFR |
| Person 1 | |
| Function | Dispatcher |
| Qualification | Dispatch Dispatcher |
| Events | |
| Anomaly | Deviation - Procedural Published Material / Policy Inflight Event / Encounter Weather / Turbulence |
Narrative:
[I] released 50 flights in an 8 hour period. From the moment I sat down; the X area was experiencing moderate turbulence from FL280 and above. As a result; it became necessary to file the majority of my flights in this range; resulting in numerous phone calls from inquiring crews. The turbulence persisted until the time I was relieved at xpm. Along with the numerous releases; ZZZ amended their taf twice; leaving me to amend the release of 7 airborne flights in order to remain legal. I had one rolling maintenance generating numerous phone calls from just the one crew. In my opinion; this workload is excessive. Cause - managements inability to properly staff the office.re-evaluate the workload and [I] suggest adding more dispatchers to alleviate excessive workload.
Original NASA ASRS Text
Title: Dispatcher reported excessive workload due to staffing issues.
Narrative: [I] released 50 flights in an 8 hour period. From the moment I sat down; the X area was experiencing moderate turbulence from FL280 and above. As a result; it became necessary to file the majority of my flights in this range; resulting in numerous phone calls from inquiring crews. The turbulence persisted until the time I was relieved at Xpm. Along with the numerous releases; ZZZ amended their TAF twice; leaving me to amend the release of 7 airborne flights in order to remain legal. I had one rolling maintenance generating numerous phone calls from just the one crew. In my opinion; this workload is excessive. Cause - Managements inability to properly staff the office.Re-evaluate the workload and [I] suggest adding more dispatchers to alleviate excessive workload.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.