Narrative:

I had felt since my trip on beginning of month that the spraying being done in ZZZ was not being done as it was supposed to be due to the lack of smell and wetness that is left at all other stations. On (date) we were advised spraying had been done on aircraft and that he had done it prior to our boarding as the stairs were down next turn in ZZZ the overhead bins were closed when we boarded; so they apparently were not sprayed as they were dry but they told the supervisor it was and we were told to board. We had been at gate the whole time and aircraft had been secured with stairs up.today the first officer and I were on aircraft when sprayer showed up to spray we observed him spray at first bins on only one side then it was a spray here and spray there missing most bins. We got off aircraft as he got closer to us. I was in jetbridge for flight before due to mask issue and overheard the first officer ask the sprayer about the spray process and the sprayer insisted he did every bin. The first officer walked back on the aircraft with the sprayer and checked overhead bins where some were wet and most dry. The sprayer at that time resprayed correctly. We then notified via company that tables had not been cleaned by anyone; however they had left the clean checklist which was actually put in jetbridge and signed off on before anyone had done anything on aircraft. 3 people were sent back to clean trays tables. One female went through cabin putting trays down in aisles. A male showed up with what appeared to be a wet rag and another females showed up with a wipe as well. I was finishing up that I mentioned earlier and when the cleaners got off the other flight attendant came up and told me she watched them wipe the aisle trays but never lowered the trays in window seats and clean them. I checked a few trays and there was food and dirt still on some trays.as I am discussing this with pilots and we send another message via company the gate agent comes down and tells us to write a report on it and board. Instead we requested cleaners to come back as the cabin was not up to airlines standards and did not reflect what we tell passengers in our announcements. A supervisor showed up asked what happened we told him and showed him a couple of the tray tables. He left came back and cleaned them himself. All of this caused us to be delayed 30 mins which would never would have happened if they had just cleaned the airplane properly the first time.

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Original NASA ASRS Text

Title: Flight Attendant reported cleaners did not sanitize the aircraft per company standards/policy.

Narrative: I had felt since my trip on beginning of month that the spraying being done in ZZZ was not being done as it was supposed to be due to the lack of smell and wetness that is left at all other stations. On (date) we were advised spraying had been done on aircraft and that he had done it prior to our boarding as the stairs were down next turn in ZZZ the overhead bins were closed when we boarded; so they apparently were not sprayed as they were dry but they told the Supervisor it was and we were told to board. We had been at gate the whole time and aircraft had been secured with stairs up.Today the FO and I were on aircraft when sprayer showed up to spray we observed him spray at first bins on only one side then it was a spray here and spray there missing most bins. We got off aircraft as he got closer to us. I was in jetbridge for flight before due to mask issue and overheard the FO ask the sprayer about the spray process and the sprayer insisted he did every bin. The FO walked back on the aircraft with the sprayer and checked overhead bins where some were wet and most dry. The sprayer at that time resprayed correctly. We then notified via company that tables had not been cleaned by anyone; however they had left the clean checklist which was actually put in jetbridge and signed off on before anyone had done anything on aircraft. 3 people were sent back to clean trays tables. One female went through cabin putting trays down in aisles. A male showed up with what appeared to be a wet rag and another females showed up with a wipe as well. I was finishing up that I mentioned earlier and when the cleaners got off the other FA came up and told me she watched them wipe the aisle trays but never lowered the trays in window seats and clean them. I checked a few trays and there was food and dirt still on some trays.As I am discussing this with pilots and we send another message via company the gate agent comes down and tells us to write a report on it and board. Instead we requested cleaners to come back as the cabin was not up to airlines standards and did not reflect what we tell passengers in our announcements. A supervisor showed up asked what happened we told him and showed him a couple of the tray tables. He left came back and cleaned them himself. All of this caused us to be delayed 30 mins which would never would have happened if they had just cleaned the airplane properly the first time.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.