 |
37000 Feet | Browse and search NASA's Aviation Safety Reporting System |
|
Flight attendant reported not being seated during landing due to having to deal with a non-compliant passenger regarding the face mask policy.
| Attributes | |
| ACN | 1757035 |
| Time | |
| Date | 202008 |
| Local Time Of Day | 1801-2400 |
| Aircraft 1 | |
| Make Model Name | Commercial Fixed Wing |
| Flight Phase | Descent |
| Flight Plan | IFR |
| Person 1 | |
| Function | Flight Attendant (On Duty) |
| Qualification | Flight Attendant Current |
| Events | |
| Anomaly | Deviation - Procedural FAR Deviation - Procedural Published Material / Policy Flight Deck / Cabin / Aircraft Event Passenger Misconduct |
Narrative:
Passenger in XX2 was non-compliant with mask during final cleanup and securing of cabin for landing in ZZZ (turbulent procedures). Flight attendant B came forward for assistance and by the time I was finished gaining compliance we were on final descent. I was unable to take my jumpseat.plan ahead for communication with other fas and flight deck if needed through intercom and do your best to be seated for personal safety.
Original NASA ASRS Text
Title: Flight Attendant reported not being seated during landing due to having to deal with a non-compliant passenger regarding the face mask policy.
Narrative: Passenger in XX2 was non-compliant with mask during final cleanup and securing of cabin for landing in ZZZ (turbulent procedures). Flight Attendant B came forward for assistance and by the time I was finished gaining compliance we were on final descent. I was unable to take my jumpseat.Plan ahead for communication with other FAs and flight deck if needed through intercom and do your best to be seated for personal safety.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.