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Ground personnel reported a discrepancy in hazmat cargo in the company load planning software.
| Attributes | |
| ACN | 1739322 |
| Time | |
| Date | 202004 |
| Aircraft 1 | |
| Make Model Name | Commercial Fixed Wing |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Parked |
| Flight Plan | IFR |
| Person 1 | |
| Function | Other / Unknown |
| Events | |
| Anomaly | Deviation - Procedural Published Material / Policy Deviation - Procedural Weight And Balance Deviation - Procedural Hazardous Material Violation |
Narrative:
This cargo section appeared on my desk and I reviewed the [release] noticing the large amount of cargo and nature of the flight. I noticed 3 carts staged of hazmat [cargo] consisting of 78 pieces at 2;530 lbs. Due to the 15 bag requirement for securing shipment I notified [management] 3.5 hours prior to scheduled departure that the staged loose hazmat required to be hoff stating the 15 bags secure rule. The agent stated that the bulk shipment was not hazmat. I asked for an explanation. I was told by the agent and the ZZZ supervisor that this entire shipment of 56;928 lbs. Consisting of 11 pmc pallet boards and the 3 carts of bulk were from the same shipper (who bought the entire aircraft for this charter) and was 1 single awb. The supervisor stated that there is a 'flaw' in [software] that they had been fighting for a while that with only 1 awb all the cargo would be considered hazmat because it sees it as a single shipment (shipper loaded) I was told that the shipper separated any non-hazmat into the carts. I advised them to contact the cargo help desk for assistance. After some time and obstacles; the issue was rectified and the shipment was able to stay together and arrive as one to ZZZ1.
Original NASA ASRS Text
Title: Ground personnel reported a discrepancy in HAZMAT cargo in the company load planning software.
Narrative: This cargo section appeared on my desk and I reviewed the [release] noticing the large amount of cargo and nature of the flight. I noticed 3 carts staged of Hazmat [cargo] consisting of 78 pieces at 2;530 lbs. Due to the 15 bag requirement for securing shipment I notified [management] 3.5 hours prior to scheduled departure that the staged loose Hazmat required to be HOFF stating the 15 bags secure rule. The agent stated that the bulk shipment was not Hazmat. I asked for an explanation. I was told by the agent and the ZZZ supervisor that this entire shipment of 56;928 lbs. consisting of 11 PMC pallet boards and the 3 carts of bulk were from the same shipper (who bought the entire aircraft for this charter) and was 1 single AWB. The supervisor stated that there is a 'flaw' in [software] that they had been fighting for a while that with only 1 AWB all the cargo would be considered HAZMAT because it sees it as a single shipment (shipper loaded) I was told that the shipper separated any non-Hazmat into the carts. I advised them to contact the cargo help desk for assistance. After some time and obstacles; the issue was rectified and the shipment was able to stay together and arrive as one to ZZZ1.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.