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A gate agent reported they maneuvered the jet bridge into contact with the engine of the aircraft.
| Attributes | |
| ACN | 1718459 |
| Time | |
| Date | 202001 |
| Aircraft 1 | |
| Make Model Name | Commercial Fixed Wing |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Parked |
| Flight Plan | IFR |
| Person 1 | |
| Function | Gate Agent / CSR |
| Events | |
| Anomaly | Deviation - Procedural Published Material / Policy Ground Event / Encounter Object |
Narrative:
My partner was guiding me off of door two left on the aircraft and I noticed the jet bridge was going toward the wing. From my position I could not see the wing; but the bridge seemed to be moving towards it. I stopped the bridge to try to get my partner's attention; but he continued to guide it without making any adjustments to take the bridge away from the engine or wing. A short distance later he stopped my movement and gave me an indication to raise the bridge. After it had been raised; he continued to guide me back. As it was moving back I noticed it was directly over the left engine and I also noticed the engine had a scratch on top of it.
Original NASA ASRS Text
Title: A Gate Agent reported they maneuvered the jet bridge into contact with the engine of the aircraft.
Narrative: My partner was guiding me off of door two left on the aircraft and I noticed the jet bridge was going toward the wing. From my position I could not see the wing; but the bridge seemed to be moving towards it. I stopped the bridge to try to get my partner's attention; but he continued to guide it without making any adjustments to take the bridge away from the engine or wing. A short distance later he stopped my movement and gave me an indication to raise the bridge. After it had been raised; he continued to guide me back. As it was moving back I noticed it was directly over the left engine and I also noticed the engine had a scratch on top of it.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.