Narrative:

We were on the slapp 1 SID which is a new bur departure which I've never flown before. We were following the lateral guidance on the SID; but were not being given the published altitudes. We were cleared to climb to fl 230; I dialed that in and was climbing in VNAV. I got somewhat distracted because I was entering the enroute winds. Since we were not cleared to climb via; it didn't remind me to look at the FMC to check for any at or below or at or above altitudes; I kind of just forgot about the lateral navigation part of the SID and assumed VNAV would keep me climbing to the altitude that I set in the window. Unfortunately; there was an at or below 190 restriction at jethk which the captain also didn't notice. The aircraft leveled off at 190 for probably 5 to 10 seconds and the controller promptly became angry. He asked; in a voice that wasn't pleased; why we had leveled off. I immediately started a V/south climb to get it going and then noticed the jethk restriction in the FMC. I deleted the restriction and went back to climbing in VNAV. The controller told us that company pilots were routinely having this problem and that we needed to get it fixed. We climbed uneventfully to the assigned altitude after that and had an uneventful remainder of the flight. I should have looked more closely at the altitudes on the SID when we were given an altitude that was not associated with what was charted. When I'm given a climb via clearance I always check the box to make sure I know what is going to happen; but I just forgot all about checking the published at or below altitudes to make sure the aircraft wasn't going to level off at something lower then we were assigned. It was a new SID that I was unfamiliar with; so I should have been paying even more attention.

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Original NASA ASRS Text

Title: First Officer reported FMC leveled for restriction of at or below on SLAPP1 SID resulted in failure to climb to ATC altitude assignment.

Narrative: We were on the SLAPP 1 SID which is a new BUR Departure which I've never flown before. We were following the lateral guidance on the SID; but were not being given the published altitudes. We were cleared to climb to FL 230; I dialed that in and was climbing in VNAV. I got somewhat distracted because I was entering the enroute winds. Since we were not cleared to climb via; it didn't remind me to look at the FMC to check for any at or below or at or above altitudes; I kind of just forgot about the lateral navigation part of the SID and assumed VNAV would keep me climbing to the altitude that I set in the window. Unfortunately; there was an at or below 190 restriction at JETHK which the Captain also didn't notice. The aircraft leveled off at 190 for probably 5 to 10 seconds and the Controller promptly became angry. He asked; in a voice that wasn't pleased; why we had leveled off. I immediately started a V/S climb to get it going and then noticed the JETHK restriction in the FMC. I deleted the restriction and went back to climbing in VNAV. The Controller told us that Company pilots were routinely having this problem and that we needed to get it fixed. We climbed uneventfully to the assigned altitude after that and had an uneventful remainder of the flight. I should have looked more closely at the altitudes on the SID when we were given an altitude that was not associated with what was charted. When I'm given a climb via clearance I always check the box to make sure I know what is going to happen; but I just forgot all about checking the published at or below altitudes to make sure the aircraft wasn't going to level off at something lower then we were assigned. It was a new SID that I was unfamiliar with; so I should have been paying even more attention.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.