Narrative:

Operations delayed flight without dispatcher contact. Swap was available. Swapped and revealed over delay.

Google
 

Original NASA ASRS Text

Title: Dispatcher reported aircraft was delayed without contact to dispatch.

Narrative: Operations delayed flight without Dispatcher contact. Swap was available. Swapped and revealed over delay.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.