Narrative:

Upon arrival at ZZZ; ramp informed us that the door was completely off of the dg (dangerous goods) can in position 1R. Additionally; the hazmat agent stated that the latches all appeared to be unlatched. It is impossible to know if the door was ever put into position or if it was installed and not latched. First officer (first officer) stated that she was unsure of its condition after inspection but was certain that the hose had been properly connected.there was a failure of the hazmat agent to properly close/latch the door as well as a failure of the ramp agent to visually confirm prior to closure of the rigid cargo barrier door.rigid compliance to dg procedures and independent verification is necessary.

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Original NASA ASRS Text

Title: B757-200 Captain reported that the Hazmat agent at destination notified crew of Dangerous Goods container improperly secured for air transport.

Narrative: Upon arrival at ZZZ; Ramp informed us that the door was completely off of the DG (Dangerous Goods) can in position 1R. Additionally; the Hazmat agent stated that the latches all appeared to be unlatched. It is impossible to know if the door was ever put into position or if it was installed and not latched. FO (First Officer) stated that she was unsure of its condition after inspection but was certain that the hose had been properly connected.There was a failure of the Hazmat agent to properly close/latch the door as well as a failure of the ramp agent to visually confirm prior to closure of the rigid cargo barrier door.Rigid compliance to DG procedures and independent verification is necessary.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.