Air carrier first officer reported chart+ software crashing and inaccurate information on the charts...

Attributes
ACN	1663371
Time
Date	201907
Local Time Of Day	0601-1200
Place
Locale Reference	ZZZ.Airport
State Reference	US
Environment
Light	Dawn
Aircraft 1
Make Model Name	Commercial Fixed Wing
Operating Under FAR Part	Part 121
Flight Phase	Taxi
Flight Plan	IFR
Person 1
Function	First Officer Pilot Flying
Qualification	Flight Crew Air Transport Pilot (ATP) Flight Crew Instrument Flight Crew Multiengine
Events
Anomaly	Aircraft Equipment Problem Less Severe Deviation - Procedural Published Material / Policy

Narrative:

Charts+ software crashed multiple times during preflight and while taxiing out to active runway. Switched back to jeppesen pro X and continued flight safely back to ZZZ. Also inaccurate information on tower hours of operation in charts +. After following instructions in company email to delete and reinstall charts + and continue to use; charts + is still very unstable and not reliable. Will continue to use jeppesen in all phases of flight.

Original NASA ASRS Text

Title: Air carrier First Officer reported Chart+ software crashing and inaccurate information on the charts.

Narrative: CHARTS+ software crashed multiple times during preflight and while taxiing out to active runway. Switched back to Jeppesen PRO X and continued flight safely back to ZZZ. Also inaccurate information on Tower hours of operation in Charts +. After following instructions in company email to delete and reinstall Charts + and continue to use; Charts + is still very unstable and not reliable. Will continue to use Jeppesen in all phases of flight.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.