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A319 captain reported the tug driver at this location appeared untrained with regard to the pushback duties.
| Attributes | |
| ACN | 1651408 |
| Time | |
| Date | 201906 |
| Local Time Of Day | 0601-1200 |
| Place | |
| Locale Reference | ZZZ.Airport |
| State Reference | US |
| Environment | |
| Flight Conditions | VMC |
| Aircraft 1 | |
| Make Model Name | A319 |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Taxi |
| Flight Plan | IFR |
| Person 1 | |
| Function | Captain Pilot Flying |
| Qualification | Flight Crew Instrument Flight Crew Multiengine Flight Crew Air Transport Pilot (ATP) |
| Experience | Flight Crew Last 90 Days 174.2 Flight Crew Total 3290.05 Flight Crew Type 3290.05 |
| Events | |
| Anomaly | Deviation - Procedural Published Material / Policy Ground Event / Encounter Other / Unknown |
Narrative:
Departing ZZZ. The tug driver reported ready for pushback and incorrectly asked me to release the parking brake in the same sentence. Looking at the ECAM screen; we noticed that the northwest strg disc message was not displayed. I advised the tug driver of this and told him that the brakes were still set and that he needed to install the bypass pin. He replied 'O.K.; standby'. A few moments later he again reported ready to push but we still did not observe the northwest strg disc message. He responded 'O.K.; hang on' and then I asked him whether or not he actually knew what I was referring to. He replied that he actually did not know what that was and that this was only the fourth push back that he had ever done. I asked him to get someone more seasoned out there to assist which he did. This other person got things set correctly and remained standing by for the push back procedure. It appears that the person driving the tug was either not trained; not trained properly; or simply was not at all paying attention while being trained. In any event he should not have been where he was doing the job he was supposed to be doing.
Original NASA ASRS Text
Title: A319 Captain reported the Tug Driver at this location appeared untrained with regard to the pushback duties.
Narrative: Departing ZZZ. The Tug Driver reported ready for pushback and incorrectly asked me to release the parking brake in the same sentence. Looking at the ECAM screen; we noticed that the NW STRG DISC message was NOT displayed. I advised the Tug Driver of this and told him that the brakes were still set and that he needed to install the bypass pin. He replied 'O.K.; standby'. A few moments later he again reported ready to push but we still did not observe the NW STRG DISC message. He responded 'O.K.; hang on' and then I asked him whether or not he actually knew what I was referring to. He replied that he actually did not know what that was and that this was only the fourth push back that he had ever done. I asked him to get someone more seasoned out there to assist which he did. This other person got things set correctly and remained standing by for the push back procedure. It appears that the person driving the tug was either not trained; not trained properly; or simply was not at all paying attention while being trained. In any event he should not have been where he was doing the job he was supposed to be doing.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.