Narrative:

Better guidance for the cabin crews on handling odor/fume events. As a pilot; you are behind a door with an oxygen mask on once the fume event is reported. You can't go back and investigate the nature of the odor/fume. The cabin crews need to be trained to make sure they are giving accurate and reliable information to the pilots.

Google
 

Original NASA ASRS Text

Title: A321 Captain reported better training required for cabin crew regarding handling and reporting of fume events.

Narrative: Better guidance for the cabin crews on handling odor/fume events. As a pilot; you are behind a door with an oxygen mask on once the fume event is reported. You can't go back and investigate the nature of the odor/fume. The cabin crews need to be trained to make sure they are giving accurate and reliable information to the pilots.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.