Narrative:

Flight XXX departed the gate without the required 15 bags securing the hazmat. Once they returned to the gate; ramp called and said that the mail in pit 4 is not there due to space. They originally tried to final with the 1200 lbs of mail in pit 4 when it was not. Then I was told that the cargo was split between pit 4 and pit 6. No cargo was shown in pit 6. Everything left the gate in pit 4 but once it came back; changes were made in the [load plan]. They ordinarily could not final due to the hazmat not being secured but if this wasn't the case; they would have finalized the flight with everything in pit 4 which would be a weight change of 1273 lbs.

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Original NASA ASRS Text

Title: Airline Ground Personnel reported gate return aircraft to comply with Hazmat load configuration requirements.

Narrative: Flight XXX departed the gate without the required 15 bags securing the Hazmat. Once they returned to the gate; Ramp called and said that the mail in pit 4 is not there due to space. They originally tried to final with the 1200 lbs of mail in pit 4 when it was not. Then I was told that the cargo was split between pit 4 and pit 6. No cargo was shown in pit 6. Everything left the gate in pit 4 but once it came back; changes were made in the [load plan]. They ordinarily could not final due to the Hazmat not being secured but if this wasn't the case; they would have finalized the flight with everything in pit 4 which would be a weight change of 1273 lbs.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.