Medium large transport flight crew on turn to heading is told too slow.

Attributes
ACN	162802
Time
Date	199011
Day	Thu
Local Time Of Day	1201 To 1800
Place
Locale Reference	atc facility : oak
State Reference	CA
Altitude	msl bound lower : 8000 msl bound upper : 8000
Environment
Flight Conditions	VMC
Light	Daylight
Aircraft 1
Controlling Facilities	tracon : oak
Operator	common carrier : air carrier
Make Model Name	Medium Large Transport, Low Wing, 2 Turbojet Eng
Flight Phase	climbout : intermediate altitude
Route In Use	enroute : on vectors
Flight Plan	IFR
Person 1
Affiliation	company : air carrier
Function	flight crew : first officer
Qualification	pilot : commercial pilot : atp
Experience	flight time last 90 days : 270 flight time total : 10000 flight time type : 5000
ASRS Report	162802
Person 2
Affiliation	company : air carrier
Function	flight crew : captain oversight : pic
Qualification	pilot : atp
Events
Anomaly	non adherence : far other anomaly other other spatial deviation
Independent Detector	other controllera
Resolutory Action	none taken : unable other
Consequence	faa : reviewed incident with flight crew
Supplementary
Primary Problem	Flight Crew Human Performance
Air Traffic Incident	Pilot Deviation

Narrative:

Bay departure issued turn from runway heading (294 degree) left to 210 degree. We immediately began a 20 degree angle of bank turn to the left (company SOP). Passing heading 240 degree in the turn the controller asked if we had begun our turn. We responded yes and rolled out on the 210 degree heading moments later. The controller literally started harrassing us regarding our rate of turn, saying it took us 8 mi, asking what our angle of bank was, and saying other airlines don't take that long to turn etc. I thought it was very unprofessional for the controller to berate us over the frequency for a perceived problem. Apparently he had a traffic conflict that he was trying to blame on us. Please tell the controllers we try to do our jobs professionally, and expect the same from them, west/O harassment and west/O them trying to fly the aircraft from the ground.

Original NASA ASRS Text

Title: MLG FLT CREW ON TURN TO HDG IS TOLD TOO SLOW.

Narrative: BAY DEP ISSUED TURN FROM RWY HDG (294 DEG) L TO 210 DEG. WE IMMEDIATELY BEGAN A 20 DEG ANGLE OF BANK TURN TO THE L (COMPANY SOP). PASSING HDG 240 DEG IN THE TURN THE CTLR ASKED IF WE HAD BEGUN OUR TURN. WE RESPONDED YES AND ROLLED OUT ON THE 210 DEG HDG MOMENTS LATER. THE CTLR LITERALLY STARTED HARRASSING US REGARDING OUR RATE OF TURN, SAYING IT TOOK US 8 MI, ASKING WHAT OUR ANGLE OF BANK WAS, AND SAYING OTHER AIRLINES DON'T TAKE THAT LONG TO TURN ETC. I THOUGHT IT WAS VERY UNPROFESSIONAL FOR THE CTLR TO BERATE US OVER THE FREQ FOR A PERCEIVED PROB. APPARENTLY HE HAD A TFC CONFLICT THAT HE WAS TRYING TO BLAME ON US. PLEASE TELL THE CTLRS WE TRY TO DO OUR JOBS PROFESSIONALLY, AND EXPECT THE SAME FROM THEM, W/O HARASSMENT AND W/O THEM TRYING TO FLY THE ACFT FROM THE GND.

Data retrieved from NASA's ASRS site as of July 2007 and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.