Narrative:

This is the 3rd time I have been presented with cargo containing lithium batteries out of ZZZZ. The load manifest states that the items are 'accepted' yet when I have inquired with both load planning and dg hotline; no one can tell me what we're carrying. There is no guidance in the fom other that a discussion about what lithium batteries may not be carried in the cargo hold. Until there is some sort of guidance I will continue to refuse this cargo.

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Original NASA ASRS Text

Title: B777 Captain reported refusing Hazmat cargo containing Lithium Ion batteries as cargo shipment.

Narrative: This is the 3rd time I have been presented with cargo containing lithium batteries out of ZZZZ. The load manifest states that the items are 'accepted' yet when I have inquired with both load planning and DG hotline; no one can tell me what we're carrying. There is no guidance in the FOM other that a discussion about what lithium batteries may not be carried in the cargo hold. Until there is some sort of guidance I will continue to refuse this cargo.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.