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Embraer jet captain reported hazmat cleaning crew required to dispose and scrub galley of human waste.
| Attributes | |
| ACN | 1602680 |
| Time | |
| Date | 201812 |
| Local Time Of Day | 1201-1800 |
| Place | |
| Locale Reference | ZZZ.Airport |
| State Reference | US |
| Aircraft 1 | |
| Make Model Name | EMB ERJ 145 ER/LR |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Parked |
| Flight Plan | IFR |
| Person 1 | |
| Function | Captain Pilot Flying |
| Qualification | Flight Crew Air Transport Pilot (ATP) Flight Crew Instrument Flight Crew Multiengine |
| Events | |
| Anomaly | Deviation - Procedural Hazardous Material Violation Flight Deck / Cabin / Aircraft Event Passenger Misconduct Inflight Event / Encounter Weather / Turbulence |
Narrative:
After shut down and opening the main cabin door; the flight attendant on the flight came up saying that a passenger had told her that she needed to use the bathroom. The passenger then went into the galley; shut the galley curtain; and proceeded to use the bathroom into a coffee cup. While trying to figure out exactly what was happening and trying to figure out coordination with ops; the passengers deplaned. Not being able to detain [the] passenger [since] the passenger left. I called hazmat to have them dispose of the waste and scrub the galley. I also coordinated with ops to get everything replaced in the galley. We were ground delayed 15 min in ZZZ waiting for a wheels up. I turned off the fasten belt sign and told everyone feel free to use the bathroom while on the ground. The flight was approximately 45 min with mod turbulence; so there wasn't a chance to get the fasten belt sign off. I feel like there were ample opportunities to use the bathroom before we got off the ground.
Original NASA ASRS Text
Title: Embraer Jet Captain reported Hazmat cleaning crew required to dispose and scrub galley of human waste.
Narrative: After shut down and opening the main cabin door; the Flight Attendant on the flight came up saying that a passenger had told her that she needed to use the bathroom. The passenger then went into the galley; shut the galley curtain; and proceeded to use the bathroom into a coffee cup. While trying to figure out exactly what was happening and trying to figure out coordination with Ops; the passengers deplaned. Not being able to detain [the] passenger [since] the passenger left. I called Hazmat to have them dispose of the waste and scrub the galley. I also coordinated with Ops to get everything replaced in the galley. We were ground delayed 15 min in ZZZ waiting for a wheels up. I turned off the fasten belt sign and told everyone feel free to use the bathroom while on the ground. The flight was approximately 45 min with mod turbulence; so there wasn't a chance to get the fasten belt sign off. I feel like there were ample opportunities to use the bathroom before we got off the ground.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.