Narrative:

Supertug was dispatched to retrieve aircraft (737-800) from terminal. As the tow team started the pushback from [gate]; the tow team was cut off by a us customs and border protection pickup truck. The driver ignored multiple stop signals by move team personnel. The near miss was reported by ground-to-air radio to ramp controllers who showed zero interest in taking action; [they were] even joking about our safety concerns over the radio.

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Original NASA ASRS Text

Title: Air carrier tow truck driver reported being cut off by a U.S. Customs vehicle while towing a B737-800.

Narrative: Supertug was dispatched to retrieve aircraft (737-800) from Terminal. As the tow team started the pushback from [gate]; the tow team was cut off by a U.S. Customs and Border Protection pickup truck. The driver ignored multiple stop signals by move team personnel. The near miss was reported by ground-to-air radio to ramp controllers who showed zero interest in taking action; [they were] even joking about our safety concerns over the radio.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.