Narrative:

On the [RNAV] arrival into ZZZ; I was the pilot flying. We received a late handoff from ZZZ center to ZZZ approach. We were given a descent via clearance by approach. The pilot monitoring advised approach that we would be unable to cross zzzzz at FL190 as we were too high. I put 8000 in the mode control panel window and commenced the descent. I changed modes from VNAV to flight level change and deployed the speed brakes. As 8000 was set in the mode control panel altitude window; I made the crossing restriction at ZZZZZ1; however; descended to 11;470 [feet] which was below to 12;000 [feet] listed on the STAR page. The pilot monitoring called out the deviation and I began to climb back to 12;000 [feet] when ZZZ approach gave us a descent to 9;000 [feet].[we were] rushing to comply and not being in the appropriate mode for our clearance and phase of flight. [We need to] be more vigilant about the mode of flight selected and the limitations that each provide to us in the cockpit.

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Original NASA ASRS Text

Title: B767 flight crew reported being unable to make a crossing restriction due to late frequency handoff and incorrect selection in the altitude window.

Narrative: On the [RNAV] arrival into ZZZ; I was the Pilot Flying. We received a late handoff from ZZZ Center to ZZZ Approach. We were given a descent via clearance by Approach. The Pilot Monitoring advised approach that we would be unable to cross ZZZZZ at FL190 as we were too high. I put 8000 in the Mode Control Panel window and commenced the descent. I changed modes from VNAV to Flight Level Change and deployed the speed brakes. As 8000 was set in the Mode Control Panel altitude window; I made the crossing restriction at ZZZZZ1; however; descended to 11;470 [feet] which was below to 12;000 [feet] listed on the STAR page. The Pilot Monitoring called out the deviation and I began to climb back to 12;000 [feet] when ZZZ Approach gave us a descent to 9;000 [feet].[We were] rushing to comply and not being in the appropriate mode for our clearance and phase of flight. [We need to] be more vigilant about the mode of flight selected and the limitations that each provide to us in the cockpit.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.