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Air carrier flight crew and dispatcher reported that a communication issue resulted in an incorrect fuel load.
| Attributes | |
| ACN | 1561817 |
| Time | |
| Date | 201807 |
| Local Time Of Day | 0001-0600 |
| Place | |
| Locale Reference | MIA.Airport |
| State Reference | FL |
| Aircraft 1 | |
| Make Model Name | Widebody Transport |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Parked |
| Flight Plan | IFR |
| Person 1 | |
| Function | Pilot Flying Captain |
| Qualification | Flight Crew Multiengine Flight Crew Instrument Flight Crew Air Transport Pilot (ATP) |
| Person 2 | |
| Function | Pilot Not Flying First Officer |
| Qualification | Flight Crew Multiengine Flight Crew Instrument Flight Crew Air Transport Pilot (ATP) |
| Events | |
| Anomaly | Deviation - Procedural Published Material / Policy Deviation - Procedural Weight And Balance |
Narrative:
Between a licensed professional dispatcher and professional load master they could not figure out the correct fuel for a 4.5 hour flight. Dispatch gave the load master an incorrect fuel load and also worked takeoff numbers for runways 9/26R/26L. Runway 9 was NOTAM closed and mia was departing east. This resulted in having to remove freight; taking a 2.5 hour delay and timing out the crew. Factors that contributed to the event: communication between departments and experience level of individuals involved.
Original NASA ASRS Text
Title: Air carrier flight crew and Dispatcher reported that a communication issue resulted in an incorrect fuel load.
Narrative: Between a LICENSED PROFESSIONAL DISPATCHER AND PROFESSIONAL LOAD MASTER they could not figure out the correct fuel for a 4.5 hour flight. Dispatch gave the load master an incorrect fuel load and also worked takeoff numbers for Runways 9/26R/26L. Runway 9 was NOTAM closed and MIA was departing east. This resulted in having to remove freight; taking a 2.5 hour delay and timing out the crew. Factors that contributed to the event: communication between departments and experience level of individuals involved.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.