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B737 captain reported tower controller was controlling multiple duties all on the tower frequency. Frequency was overly congested and unsafe.
| Attributes | |
| ACN | 1535369 |
| Time | |
| Date | 201804 |
| Local Time Of Day | 0001-0600 |
| Place | |
| Locale Reference | BOS.Tower |
| State Reference | MA |
| Environment | |
| Flight Conditions | VMC |
| Light | Night |
| Aircraft 1 | |
| Make Model Name | B737 Undifferentiated or Other Model |
| Operating Under FAR Part | Part 121 |
| Flight Phase | Final Approach |
| Flight Plan | IFR |
| Person 1 | |
| Function | Captain Pilot Not Flying |
| Qualification | Flight Crew Multiengine Flight Crew Instrument Flight Crew Air Transport Pilot (ATP) |
| Experience | Flight Crew Type 343 |
| Events | |
| Anomaly | ATC Issue All Types Deviation - Procedural Published Material / Policy |
Narrative:
On short final ILS [runway] 22L; boston tower controller was giving a full route ATC clearance to another aircraft on tower frequency. It appears the tower controller was controlling boston clearance; pushback clearances; ground & tower duties all on the tower single frequency. The frequency was congested even at that time of night due to weather problems earlier in the day. If any aircraft on short final needed to transmit a question or ask to verify landing clearance; it would be very difficult. The controller was very busy but appeared to handle the late night rush of traffic. The level of activity required of the single controller was unacceptably high & could easily lead to a human error due to saturation of work.
Original NASA ASRS Text
Title: B737 Captain reported Tower Controller was controlling multiple duties all on the Tower frequency. Frequency was overly congested and unsafe.
Narrative: On short final ILS [Runway] 22L; Boston Tower Controller was giving a full route ATC clearance to another aircraft on Tower frequency. It appears the Tower Controller was controlling Boston Clearance; pushback clearances; Ground & Tower duties all on the Tower single frequency. The frequency was congested even at that time of night due to weather problems earlier in the day. If any aircraft on short final needed to transmit a question or ask to verify landing clearance; it would be very difficult. The controller was very busy but appeared to handle the late night rush of traffic. The level of activity required of the single controller was unacceptably high & could easily lead to a human error due to saturation of work.
Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.