B737 flight crew and a ramp controller reported an inexperienced pushback crew maneuvered the aircra...

Attributes
ACN	1518419
Time
Date	201802
Local Time Of Day	0601-1200
Place
Locale Reference	ZZZ.Airport
State Reference	US
Environment
Flight Conditions	VMC
Light	Daylight
Aircraft 1
Make Model Name	B737 Undifferentiated or Other Model
Operating Under FAR Part	Part 121
Flight Phase	Taxi
Flight Plan	IFR
Person 1
Function	Captain
Qualification	Flight Crew Air Transport Pilot (ATP)
Experience	Flight Crew Last 90 Days 200 Flight Crew Type 2545
Person 2
Function	First Officer Pilot Not Flying
Experience	Flight Crew Type 1847
Events
Anomaly	Conflict Ground Conflict Less Severe Deviation - Procedural Published Material / Policy Ground Event / Encounter Other / Unknown

Narrative:

Pushback communication and procedures went normally until the pushback started. The pushback was jerky and unsure. During the pushback; it was apparent that the pushback crew were inexperienced. The tug driver was having a very difficult time. During the push; we came very close to a baggage cart and I felt too close to an aircraft parked at a gate. I told the tug driver to stop the push but was either tuned out or not heard. He continued the push. He apparently was overwhelmed. I considered the brakes; but knew that if I used them; an unsafe and hazardous situation could ensue. Lack of communication between the tug driver and the captain helped create an issue. No damage occurred and no injuries happened.

Original NASA ASRS Text

Title: B737 flight crew and a ramp controller reported an inexperienced pushback crew maneuvered the aircraft close to a baggage cart and another aircraft during pushback.

Narrative: Pushback communication and procedures went normally until the pushback started. The pushback was jerky and unsure. During the pushback; it was apparent that the pushback crew were inexperienced. The tug driver was having a very difficult time. During the push; we came very close to a baggage cart and I felt too close to an aircraft parked at a Gate. I told the tug driver to stop the push but was either tuned out or not heard. He continued the push. He apparently was overwhelmed. I considered the brakes; but knew that if I used them; an unsafe and hazardous situation could ensue. Lack of communication between the tug driver and the Captain helped create an issue. No damage occurred and no injuries happened.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.