Narrative:

At cruise we received a cabin call that a flight attendant (flight attendant) had lost consciousness and fallen in the aisle hitting her head. A PA was made for medical assistance and a doctor and a nurse responded. Flight deck crew contacted dispatch for a medlink patch and assessed divert options. The injured flight attendant regained; then lost consciousness again. My inquiry to the flight attendant on the interphone was regarding whether in the doctor's opinion a diversion was necessary and how dire the circumstance. Though I did not get to speak directly to the doctor; it was communicated that we needed to divert. Since ZZZ was only 20 minutes away and it was obvious the injured flight attendant would not be able to continue the remaining 4 hours. I spoke to the dispatcher and it was agreed that ZZZ was the best alternative. Even though medlink was standing by on the frequency; it would have been an unnecessary delay in getting all the information to them as we already had confirmation from the doctor and nurse onboard that the flight attendant was in a bad condition and should be taken to the hospital. I [advised ATC] and since ZZZ is a very familiar airport; commenced a VFR descent and landing to xxr albeit slightly over landing weight (147;000lbs). Upon landing and at the gate; the flight attendant was removed by emt's and transported to the hospital. [Maintenance] performed the necessary over weight inspection and replaced the medical equipment used during the diversion. A replacement flight attendant was contacted in flight to ZZZ and assigned to our continuation.

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Original NASA ASRS Text

Title: B737 Captain reported a diversion after a Flight Attendant lost consciousness and hit her head during cruise.

Narrative: At cruise we received a cabin call that a FA (Flight Attendant) had lost consciousness and fallen in the aisle hitting her head. A PA was made for medical assistance and a doctor and a nurse responded. Flight deck crew contacted dispatch for a MedLink patch and assessed divert options. The injured flight attendant regained; then lost consciousness again. My inquiry to the flight attendant on the interphone was regarding whether in the doctor's opinion a diversion was necessary and how dire the circumstance. Though I did not get to speak directly to the doctor; it was communicated that we needed to divert. Since ZZZ was only 20 minutes away and it was obvious the injured flight attendant would not be able to continue the remaining 4 hours. I spoke to the dispatcher and it was agreed that ZZZ was the best alternative. Even though MedLink was standing by on the frequency; it would have been an unnecessary delay in getting all the information to them as we already had confirmation from the doctor and nurse onboard that the FA was in a bad condition and should be taken to the hospital. I [advised ATC] and since ZZZ is a very familiar airport; commenced a VFR descent and landing to XXR albeit slightly over landing weight (147;000lbs). Upon landing and at the gate; the FA was removed by EMT's and transported to the hospital. [Maintenance] performed the necessary over weight inspection and replaced the medical equipment used during the diversion. A replacement FA was contacted in flight to ZZZ and assigned to our continuation.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.