A B737-800 captain reported while on rajee SID; ATC issued numerous amendments to published procedur...

Attributes
ACN	1499220
Time
Date	201711
Local Time Of Day	1201-1800
Place
Locale Reference	ONT.Airport
State Reference	CA
Environment
Flight Conditions	VMC
Aircraft 1
Make Model Name	B737-800
Operating Under FAR Part	Part 121
Flight Phase	Climb
Route In Use	SID RAJEE2
Flight Plan	IFR
Person 1
Function	Captain Pilot Not Flying
Qualification	Flight Crew Air Transport Pilot (ATP)
Experience	Flight Crew Total 15000
Events
Anomaly	ATC Issue All Types Deviation - Altitude Overshoot Deviation - Altitude Crossing Restriction Not Met Deviation - Procedural Clearance Deviation - Procedural Published Material / Policy

Narrative:

During climb on ont SID; received numerous clearances last one being climb via SID except maintain 14;000. We blew through the 7;000 foot altitude at rajee by a few hundred feet and were correcting when ATC queried us. Said [our company] aircraft were a problem.flown out of ont for years on all versions of the same or similar SID off 26R; hard left turn; 4;000 feet then 7;000 feet. New visual jeppesen SID/STAR altitude depictions are a problem; as are the numerous expected changes in expected ATC clearances over the years. (Maintain 4;000; ignore 4;000; but maintain 7;000; climb unrestricted; climb via except maintain.)improve ATC phraseology to be more specific; or just let us fly the SID/STAR as programmed. Seems like the more workload we dump on automation and then change it to cram more traffic in the same airspace causes most of the problems.

Original NASA ASRS Text

Title: A B737-800 Captain reported while on RAJEE SID; ATC issued numerous amendments to published procedure using non-standard; or nonspecific phraseology. This; along with new Visual Jeppesen SID altitude depictions contributed to altitude deviation.

Narrative: During climb on ONT SID; received numerous clearances last one being climb via SID except maintain 14;000. We blew through the 7;000 foot altitude at RAJEE by a few hundred feet and were correcting when ATC queried us. Said [our company] aircraft were a problem.Flown out of ONT for years on all versions of the same or similar SID off 26R; hard left turn; 4;000 feet then 7;000 feet. New visual Jeppesen SID/STAR altitude depictions are a problem; as are the numerous expected changes in expected ATC clearances over the years. (Maintain 4;000; ignore 4;000; but maintain 7;000; climb unrestricted; climb via except maintain.)Improve ATC phraseology to be more specific; or just let us fly the SID/STAR as programmed. Seems like the more workload we dump on automation and then change it to cram more traffic in the same airspace causes most of the problems.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

A B737-800 captain reported while on rajee SID; ATC issued numerous amendments to published procedure using non-standard; or nonspecific phraseology. This; along with new visual jeppesen SID altitude depictions contributed to altitude deviation.