Narrative:

Shortly before closing the front entry door and beginning our flight; I; the captain; was notified that there was a passenger with a samsung galaxy note 7 phone onboard. Our flight attendant came forward and told us the phone could not be onboard; and I agreed; but the agent told us that was not correct and the phone just needed to be off and on the person. The first officer and I quickly referenced [the pertinent bulletin]. I quickly read the 'pilot action' section that stated '...the crew member must instruct the passenger to power off the device; not to use or charge the device; and to keep in on their person...' I then showed the agent and 'a' flight attendant. The two of them instructed the passenger what to do and complied. After we arrived; the first officer and I had ground time before connecting to our next flight and that's when I read the entire bulletin beginning with the 'event' section. That is when I knew we were initially correct but referenced the wrong section of the bulletin. I notified our chief pilot the next morning and explained our issue and was instructed to submit a report.I am totally at fault and responsible for this error in non-compliance. However; I rely on the 'pilot action' and use it as a flow chart/risk matrix. The pilot action talks about what the crew is to do and then how to react to passengers with the galaxy note 7. I believe that the section pertaining to before flight in the event section should be in the pilot action section. The event tells me what the topic is; but the pilot action tells me how to handle the event. In the future; I will read the entire bulletin when referencing to make sure I don't miss a key piece of explanation. While we were not rushed; it was very close to push time which led to me scanning the bulletin.

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Original NASA ASRS Text

Title: B737 flight crew reported confusion in company policy related to a passenger who brought a Samsung Galaxy Note 7 phone on board.

Narrative: Shortly before closing the front entry door and beginning our flight; I; the Captain; was notified that there was a Passenger with a Samsung Galaxy Note 7 phone onboard. Our Flight Attendant came forward and told us the phone could not be onboard; and I agreed; but the Agent told us that was not correct and the phone just needed to be off and on the person. The FO and I quickly referenced [the pertinent bulletin]. I quickly read the 'PILOT ACTION' section that stated '...the Crew Member must instruct the Passenger to power off the device; not to use or charge the device; and to keep in on their person...' I then showed the Agent and 'A' Flight Attendant. The two of them instructed the Passenger what to do and complied. After we arrived; the FO and I had ground time before connecting to our next flight and that's when I read the entire bulletin beginning with the 'EVENT' section. That is when I knew we were initially correct but referenced the wrong section of the bulletin. I notified our Chief Pilot the next morning and explained our issue and was instructed to submit a report.I am totally at fault and responsible for this error in non-compliance. However; I rely on the 'PILOT ACTION' and use it as a flow chart/risk matrix. The PILOT ACTION talks about what the Crew is to do and then how to react to Passengers with the Galaxy Note 7. I believe that the section pertaining to before flight in the EVENT section should be in the PILOT ACTION section. The EVENT tells me what the topic is; but the PILOT ACTION tells me how to handle the EVENT. In the future; I will read the entire bulletin when referencing to make sure I don't miss a key piece of explanation. While we were not rushed; it was very close to push time which led to me scanning the bulletin.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.