Narrative:

While taxiing to the runway; emergency demo and securing cabin; passengers and flight attendants was taking place. Several passengers at mid cabin and aft cabin were non-compliant of takeoff instructions and the D and B flight attendant were addressing the issue. Securing the cabin was taking a little longer than normal due to non-compliant passengers. Pilots signaled the cleared for takeoff ding. The 'a' flight attendant did not answer and confirm with pilots that cabin was secured due to the fact that flight attendants were still addressing non-compliant passengers. 'A' flight attendant observed aircraft taxi onto runway and immediately went into take off phase. 'A' flight attendant immediately made pa announcement to all flight attendants to take their seats and secure themselves. 'A' flight attendant was not able to notify the captain in time to delay take off due to sterile flight deck. Captain did not ask for verbal confirmation if cabin and flight attendants were secured. When we landed and captain was informed of what happen; there was no concern or remorse from his part and when asked why did he takeoff without confirming cleared for takeoff signal from the 'a' flight attendant his response was 'I heard talk so I assumed you were secured.' I feel there was a breakdown in communication between pilots and flight attendants.breakdown in communication occurred between the pilots and flight attendants and needs to be addressed. A more paced taxi should take place to allow flight attendants enough time to secure the cabin; galleys and themselves in jump seats including performing the emergency demo on a very short taxi especially at smaller airports. And finally we should possibly add to the present response we have in place to the pilots [something to the effect of reminding passengers to check your seat belts and that the cabin and flight attendants are secure.]

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Original NASA ASRS Text

Title: B737 Flight Attendant reported a takeoff before the cabin was secured due to some noncompliant passengers and no communication with the flight crew.

Narrative: While taxiing to the runway; emergency demo and securing cabin; passengers and flight attendants was taking place. Several passengers at mid cabin and aft cabin were non-compliant of takeoff instructions and the D and B FA were addressing the issue. Securing the cabin was taking a little longer than normal due to non-compliant passengers. Pilots signaled the cleared for takeoff ding. The 'A' flight attendant did not answer and confirm with pilots that cabin was secured due to the fact that flight attendants were still addressing non-compliant passengers. 'A' flight attendant observed aircraft taxi onto runway and immediately went into take off phase. 'A' flight attendant immediately made pa announcement to all flight attendants to take their seats and secure themselves. 'A' flight attendant was not able to notify the Captain in time to delay take off due to sterile flight deck. Captain did not ask for verbal confirmation if cabin and flight attendants were secured. When we landed and Captain was informed of what happen; there was no concern or remorse from his part and when asked why did he takeoff without confirming cleared for takeoff signal from the 'A' flight attendant his response was 'I heard talk so I assumed you were secured.' I feel there was a breakdown in communication between pilots and flight attendants.Breakdown in communication occurred between the pilots and flight attendants and needs to be addressed. A more paced taxi should take place to allow flight attendants enough time to secure the cabin; galleys and themselves in jump seats including performing the emergency demo on a very short taxi especially at smaller airports. And finally we should possibly add to the present response we have in place to the pilots [something to the effect of reminding passengers to check your seat belts and that the cabin and flight attendants are secure.]

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.