Sct ATC front line manager reported losing all data tags on the stadium radar scope. The front line ...

Attributes
ACN	1363802
Time
Date	201606
Local Time Of Day	1201-1800
Place
Locale Reference	SCT.TRACON
State Reference	CA
Environment
Light	Daylight
Aircraft 1
Make Model Name	Commercial Fixed Wing
Operating Under FAR Part	Part 121
Flight Phase	Final Approach
Flight Plan	IFR
Person 1
Function	Supervisor / CIC
Qualification	Air Traffic Control Fully Certified
Experience	Air Traffic Control Time Certified In Pos 1 (yrs) 6
Events
Anomaly	ATC Issue All Types

Narrative:

The STAR (stadium) final scope lost all data tags and radar. Initially; the scope froze; then the tags dimmed; and finally the scope went black. This was during a busy los angeles arrival push. The controller leaned over and used the dnyr (downey) scope next to him to provide services. Stars was installed a very short time ago. We have seen an increase in software issues related to software updates 'stars drops.' a few weeks ago the stars system was deemed unreliable and the traffic rate was drastically reduced. Many delays incurred. The controllers/flms [front line managers] do not have confidence that the equipment is capable of delivering a consistent product. This was a total loss of data.

Original NASA ASRS Text

Title: SCT ATC Front Line Manager reported losing all data tags on the Stadium Radar scope. The Front Line Manager reported the confidence level in the equipment is low due to a decrease in reliability.

Narrative: The STAR (Stadium) final scope lost all data tags and radar. Initially; the scope froze; then the tags dimmed; and finally the scope went black. This was during a busy Los Angeles arrival push. The controller leaned over and used the DNYR (Downey) scope next to him to provide services. STARS was installed a very short time ago. We have seen an increase in software issues related to software updates 'STARS drops.' A few weeks ago the STARS system was deemed unreliable and the traffic rate was drastically reduced. Many delays incurred. The controllers/FLMs [Front Line Managers] do not have confidence that the equipment is capable of delivering a consistent product. This was a total loss of data.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.

Sct ATC front line manager reported losing all data tags on the stadium radar scope. The front line manager reported the confidence level in the equipment is low due to a decrease in reliability.