Narrative:

When we landed [the] captain came over the PA to let all of the crew and passengers that we were 10-15 minutes early. He told the passengers that if they wanted to get up and move about the cabin; stretch their legs; use the lavatories; do what they needed to do they could get up. A lot of passengers in the cabin got up out of their seats. Took their luggage out of the overhead bins and used the lavatories. The bins were open the aisle was blocked by bags. I made an announcement to let everyone know they should stay seated if they didn't need to use the lavatories and keep all luggage stowed so when it is time to taxi to the gate [we'll be] ready.then I called the cockpit and spoke with [the] captain and told him maybe that wasn't such a good idea. We will need a few minutes to get all passengers seated and make sure the cabin is secure. He said okay. Then 7 minutes later he made an announcement that our gate was open and for everyone to take their seats. We made an announcement for everyone to take their seats. Make sure bags were stowed and setbacks and tray tables were in their upright position. When we were doing our checks the phone chimed.I went to go answer it and when I got to the phone we were already moving. My flying partner told the cockpit we were getting checks done and were almost ready. The captain's decision and lack of effective CRM resulted in luggage and passengers blocking exits and aisles which would have delayed or prevented an effective evacuation in an emergency.the captain's decision and lack of CRM also impeded; delayed; and prevented our ability to monitor and ensure a safe cabin during active taxi; a critical phase of flight. The captain's decision; although fully his; allowed customers to create an environment in direct conflict with fars; company policy; and established safety practices. The captain's communication with the crew was condescending; unprofessional; and created a work environment that was unsafe for crew and passengers.

Google
 

Original NASA ASRS Text

Title: B737-800 Flight Attendant reported being concerned about the safety implications of the Captain's decision to allow passengers in the aisle while they were waiting for a gate.

Narrative: When we landed [the] Captain came over the PA to let all of the crew and passengers that we were 10-15 minutes early. He told the passengers that if they wanted to get up and move about the cabin; stretch their legs; use the lavatories; do what they needed to do they could get up. A lot of passengers in the cabin got up out of their seats. Took their luggage out of the overhead bins and used the lavatories. The bins were open the aisle was blocked by bags. I made an announcement to let everyone know they should stay seated if they didn't need to use the lavatories and keep all luggage stowed so when it is time to taxi to the gate [we'll be] ready.Then I called the cockpit and spoke with [the] Captain and told him maybe that wasn't such a good idea. We will need a few minutes to get all passengers seated and make sure the cabin is secure. He said okay. Then 7 minutes later he made an announcement that our gate was open and for everyone to take their seats. We made an announcement for everyone to take their seats. Make sure bags were stowed and setbacks and tray tables were in their upright position. When we were doing our checks the phone chimed.I went to go answer it and when I got to the phone we were already moving. My flying partner told the cockpit we were getting checks done and were almost ready. The Captain's decision and lack of effective CRM resulted in luggage and passengers blocking exits and aisles which would have delayed or prevented an effective evacuation in an emergency.The Captain's decision and lack of CRM also impeded; delayed; and prevented our ability to monitor and ensure a safe cabin during active taxi; a critical phase of flight. The Captain's decision; although fully his; allowed customers to create an environment in direct conflict with FARs; company policy; and established safety practices. The Captain's communication with the crew was condescending; unprofessional; and created a work environment that was unsafe for crew and passengers.

Data retrieved from NASA's ASRS site and automatically converted to unabbreviated mixed upper/lowercase text. This report is for informational purposes with no guarantee of accuracy. See NASA's ASRS site for official report.